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State & Provincial Government
Industry Insights Designed to Help You Lead Digital Transformation
With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".
Industry Insights & Best Practices
- Industry-Specific Research
- Reference Architectures
- Industry Trends
- Top Technologies
Monthly Peer Roundtables
- Monthly Executive Collaboration
- Peer-to-Peer Knowledge Sharing
- High-Impact Discussion Topics
Industry-Specific Advisory Services
- Digital Transformation
- Linking Business & IT Value Maps
- Advisory Assistance to Help You Build Your IT Strategy
- Peer Benchmarking
Executive Roundtable Events
State and Provincial Government Roundtable
Select Track
Background &
Overview
Executive
Roundtable
Action
Plan
Industry Roundtable Events
The Industry Roundtable Events are sessions hosted each month for 8 to 15 industry peers to discuss the
most pressing topics impacting IT departments in their industry and share their experiences. Each
session is facilitated by an industry analyst and supported by our tailored research.
Click an
experience track to learn more about the research, Roundtables, and action plan for each topic.
Deep Insights Tailored to Your Industry
1
Business-Aligned IT Strategy
Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.
2
Top Industry
Trends
Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.
3
Industry
Benchmarking
Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources.
Benefit from peer data to get a reference point for how well you stack up.
4
Core Industry Technologies & Software Selection
Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.
1
Business-Aligned IT Strategy
Strategy Alignment
State/Provincial Government Industry Impacts on IT Strategy: Senior Management Template
- Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
- Use the State/Provincial Government Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.
Strategy Alignment
State/Provincial Government Business-Aligned IT Strategy
- Learn about the ecosystem factors that are impacting State/Provincial Government and the inherent opportunities and risks.
- Assess how your team is set from a PESTLE and SWOT perspective, with expert insights to help you update your IT strategy.
Strategy Alignment
State/Provincial Government IT Strategy Initiatives Workbook
- With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
- Working with our team, update your IT Strategy Initiatives Workbook.
2
Top Industry Trends
Top Trends
State/Provincial Government Digital Government Report
- Digital government is the production and delivery of information and services inside the government and public.
- Face-to-face interactions can no longer meet government user demands.
- Learn how to overcome these challenges with technology enablers and set the course for digital government.
Top Trends
State/Provincial Government Cybersecurity & Risk Management Report
- As services are moving to the cloud and as we advance digital government, the opportunity for data loss, compromise, and cyberattack increase.
- Siloed applications systems result in data redundancy. Not having a central oversight of data increases exposure to cybersecurity risk.
- Learn how to overcome these challenges with technology enablers and set the course for cybersecurity & risk management.
Top Trends
State/Provincial Government Consolidation & Optimization of Services Report
- Government departments and agencies are moving to common platforms to share service delivery interfaces as well as use services to improve information gathering.
- Government users are as varied as the services delivered. They can include constituents, businesses, and other public service providers
- Learn how to overcome these challenges with technology enablers and set the course for service optimization and consolidation.
3
Industry Benchmarking
Peer Benchmarking
State/Provincial Government IT Staffing Benchmarking Report
- Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business.
- State/Provincial Government IT reports staffing level strain across all key IT functions. While available skill sets are good, IT’s inability to meet demand is undermining its effectiveness overall.
- By taking the IT Staffing Diagnostic and participating in our unique IT Spend Benchmarking, you will gain critical information to position your team to be seen as strategic.
Peer Benchmarking
State/Provincial Government IT Stakeholder Satisfaction Benchmarking Report
- IT leadership needs to understand where their clients are unsatisfied with the quality of service they are receiving from IT.
- While State/Provincial Government IT as a whole is meeting stakeholder expectations, there is room for improvement when it comes to IT policies, client-facing technologies, and analytical capability.
- Understand important focus areas to address and insights into how your team compares with other State/Provincial Government IT organizations.
4
Core Industry Technologies & Software Selection
Core Industry Technologies
State/Provincial Government Chatbots Report
- Chatbots have been used in business for quite a while and are significant factors in training, taking orders, completing surveys, and responding to client queries.
- A large facet of government involves servicing business and constituent requests – services are diverse and responses to requests can be complex. Often, these services need to be provided in multiple languages.
- Learn about chatbots, the state of the market, key features, and leading vendors to see how this technology can transform your IT strategy and the ability to deliver it.
Core Industry Technologies
State/Provincial Government Cloud Access Security Broker Report
- As government organizations move to the cloud, the challenge is on IT leadership to clarify the new risks associated with this strategy.
- Those subscribing to these services require very little IT knowledge or involvement. These arrangements are often made outside of IT and without IT oversight.
- Learn about cloud access security brokers, the state of the market, key features, and leading vendors to see how this technology can transform your IT strategy and the ability to deliver it.
Core Industry Technologies
State/Provincial Government 5G Telecom Report
- 5G is an infrastructure enhancement that creates new possibilities for connectivity and data collection.
- 5G will drive a public expectation that State/Provincial Government will leverage this new technology as it becomes generally available to the public
- Learn about 5G telecom, the state of the market, key features, and leading vendors to see how this technology can transform your IT strategy and the ability to deliver it.
Latest State & Provincial Government Notes
Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.
Getting Us Back to Work: How State IT Leaders Can Support Economic Recovery
Date published
May 31, 2021
Author:
The American Rescue Plan (ARP) is the third stimulus package passed by the United States federal government since March 2020. Stimulus funding aims to address gaps created because of the COVID-19 pandemic. ARP comprises $1.9 trillion in mandatory funding, programming, and tax policies to provide significant relief to Americans adversely affected by the pandemic. One of the major impacts of the COVID-19 pandemic has been in loss of employment. In addition to many state and local governments having to reduce their workforce, significant job losses have occurred in the private sector. Much of the economic recovery will be measured by the unemployment rate. State IT leaders can play a significant role in getting people back to work.
Digital Preservation: The Opposite Side!
Date published
May 18, 2021
Authors:
Digital preservation is a sustained and integrated people-process-technology capability and commitment to ensure usability and access to digital materials in years to come. Adopting a digital preservation product will prove beneficial to Government, Higher Education, and Financial Services among others.
Can I Trust You? Becoming a Trustworthy Public Sector IT Leader
Date published
May 18, 2021
Author:
Trust is contingent on your ability to demonstrate credibility, reliability, and stakeholder engagement. Public sector IT leaders need to obtain trust from corporate leadership, public officials, and the public they serve.
Moving From Business Value to Public Value
Date published
May 18, 2021
Author:
Government IT leaders coming from the private sector need to change their focus from being profit driven to value driven. This is also the case for government IT leaders moving up the executive ranks.
A Data-First Approach to Your Security Program
Date published
May 18, 2021
Author:
Open data doesn’t mean everything is public for your citizens. Focus on what data is sensitive and elevate your security program from one focused on the perimeter to one driven by a data-centric view.
Benchmarking Reports
Industry-specific benchmarking reports built on years of in-depth industry data, collected using our innovative diagnostic programs. We aggregate the data across hundreds of IT departments in your industry to give you tailored vertical insights, all packaged in professional boardroom-ready reports.
State & Provincial Government Reference Architecture
Reference architectures built on years of industry expertise, honed by analysts working with real IT professionals in your industry. Leverage industry best practices so you don’t waste time and money reinventing the wheel.