Gov 2.0: Government as a Platform
A blueprint for digital governments.
- Digital initiatives are not yielding the expected value, despite heavy investments.
- Citizens are not engaged and unhappy with services.
- Struggling to utilize assets for better use of citizens.
- Struggling to provide services to all citizens anywhere and everywhere.
- Innovation is a serious challenge.
Our Advice
Critical Insight
Government as a Platform (GaaP) is the right thought and execution model for a Digital Government:
- GaaP is not just about technology – it is shift in mind-set, culture, and organization – it is also a change in how the government’s relationship changes from simply a doer to more of an enabler and an orchestrator.
- GaaP is about digital transformation of a government, whereas digital platforms are the vehicle through which governments use/develop technologies as part of the digital transformation strategy.
- Governments need a new way to interact with their stakeholders: citizens, constituents, and communities, as well as the various arms of the administration and the business community.
Impact and Result
Organizations that implement this project will draw benefits in following aspects:
- GaaP concepts and strategies
- Turning data into an asset: Open Data and APIs
- Turning digital assets into fuel for collaboration and innovation
- Enabling innovation: Open APIs and Co-creation
- Digital Services: Digital Identity, etc.
- Enabling Platforms: technology foundation
Gov 2.0: Government as a Platform Research & Tools
Start here – read the Executive Brief
Read our concise Executive Brief to understand the importance of being a digital government.
1. Strategy: Open and Collaborative
Discuss GaaP strategies being open and collaborative.
2. Strategy: Accessible and Connected
Discuss GaaP strategies being accessible and connected.
3. Strategy: Digital and Programmable
Discuss GaaP strategies being digital and programmable.
Member Testimonials
After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.
Client
Experience
Impact
$ Saved
Days Saved
Government of Bermuda
Guided Implementation
10/10
$123K
20
BearingPoint
Guided Implementation
8/10
N/A
3
Workshop: Gov 2.0: Government as a Platform
Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Module 1: Understand the GaaP Concepts and Strategies
The Purpose
- Understand the platform model and strategies
- Get an overview of GaaP
Key Benefits Achieved
- Platform is the leading strategy and thought model – understanding the model helps in better formulation of digital strategy
Activities
Outputs
Discuss what it means to be a digital government
- Understand
Discuss the platform model
- Understand the platform model
Discuss platform strategies
- Understand platform strategies
Overview of GaaP
- Understand GaaP
Module 2: Map Goals With GaaP Strategies
The Purpose
- Discuss the GaaP strategies
- Map the GaaP strategies with strategic goals
Key Benefits Achieved
- Sound understanding of the GaaP strategies
- Alignment and mapping between GaaP strategies and strategic goals
Activities
Outputs
Open and Collaborative
- Document the strategic goals
Accessible and Connected
Digital and Programmable
- Mapping between goals and GaaP strategies
Module 3: Digital Platform Strategy
The Purpose
- Understand the design goals for the digital/technology platform
- Understand gaps between the platform capabilities and digital transformation (DX) strategy
Key Benefits Achieved
- Design goals set the vision for the digital platform that is visible to all stakeholders
- Gap analysis between enterprise’s digital strategy and platform capabilities helps with understanding the current situation and informs strategies and roadmaps
Activities
Outputs
Discuss and document design goals for digital platform
- Documented design goals for digital platform
Discuss DX themes and platform capabilities – document the gaps
- Documented DX themes and platform capabilities
Discuss gaps and strategies along with timelines
- DX themes and platform capabilities map
Module 4: Digital Platform Design: Key Components
The Purpose
- Understand key components of a digital platform – technology and teams
Key Benefits Achieved
- Design of digital platform requires understanding of the key components of a digital platform – this module provides high-level discussion on the topic
- Understand the team structure, culture, and practices of successful platform engineering teams
Activities
Outputs
Confirmation and discussion on existing UX/UI and API strategies
Understanding of microservices architecture and filling of microservices canvas
- Filled microservices canvas
Real-time stream processing data pipeline and tool map
- Documented real-time stream processing data pipeline and tool map
High-level architectural view
- Documented high-level architectural view
Discussion on platform engineering teams – culture, structure, principles, and practices
About Info-Tech
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
Need Extra Help?
Speak With An Analyst
Get the help you need in this 3-phase advisory process. You'll receive 3 touchpoints with our researchers, all included in your membership.
Guided Implementation #1 - Open and Collaborative
- Call #1 - Discuss ways for government to become more open and collaborative.
Guided Implementation #2 - Strategy: Accessible and Connected
- Call #1 - Discuss ways for government to become more accessible and connected.
Guided Implementation #3 - Strategy: Digital and Programmable
- Call #1 - Discuss ways for government to become more digital and programmable.
Contributors
- Alex Benay, Partner, Digital and Government Solutions KPMG in Canada
- Jerry Koh, Director of Systems Innovation andMaRS Solutions Lab
- Steven Hertzberg, Co-Founder Grey Swan Digital
- Chris Potts, Mentor, Facilitator and Speaker - Enterprise Investment, Dominic Barrow, Author of FruITion, RecrEAtion and DefrICtion
- Jörg Schreiner, Managing Partner co-shift GmbH
- 9 anonymous contributors
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