Gov 2.0: Government as a Platform
A blueprint for digital governments.
- Digital initiatives are not yielding the expected value, despite heavy investments.
- Citizens are not engaged and unhappy with services.
- Struggling to utilize assets for better use of citizens.
- Struggling to provide services to all citizens anywhere and everywhere.
- Innovation is a serious challenge.
Our Advice
Critical Insight
Government as a Platform (GaaP) is the right thought and execution model for a Digital Government:
- GaaP is not just about technology – it is shift in mind-set, culture, and organization – it is also a change in how the government’s relationship changes from simply a doer to more of an enabler and an orchestrator.
- GaaP is about digital transformation of a government, whereas digital platforms are the vehicle through which governments use/develop technologies as part of the digital transformation strategy.
- Governments need a new way to interact with their stakeholders: citizens, constituents, and communities, as well as the various arms of the administration and the business community.
Impact and Result
Organizations that implement this project will draw benefits in following aspects:
- GaaP concepts and strategies
- Turning data into an asset: Open Data and APIs
- Turning digital assets into fuel for collaboration and innovation
- Enabling innovation: Open APIs and Co-creation
- Digital Services: Digital Identity, etc.
- Enabling Platforms: technology foundation
Gov 2.0: Government as a Platform Research & Tools
Start here – read the Executive Brief
Read our concise Executive Brief to understand the importance of being a digital government.
1. Strategy: Open and Collaborative
Discuss GaaP strategies being open and collaborative.
2. Strategy: Accessible and Connected
Discuss GaaP strategies being accessible and connected.
3. Strategy: Digital and Programmable
Discuss GaaP strategies being digital and programmable.
Member Testimonials
After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.
9.3/10
Overall Impact
$67,001
Average $ Saved
13
Average Days Saved
Client
Experience
Impact
$ Saved
Days Saved
Government of Bermuda
Guided Implementation
10/10
$11,339
10
Government of Bermuda
Guided Implementation
10/10
$125K
20
BearingPoint
Guided Implementation
8/10
N/A
3
Workshop: Gov 2.0: Government as a Platform
Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Module 1: Understand the GaaP Concepts and Strategies
The Purpose
- Understand the platform model and strategies
- Get an overview of GaaP
Key Benefits Achieved
- Platform is the leading strategy and thought model – understanding the model helps in better formulation of digital strategy
Activities
Outputs
Discuss what it means to be a digital government
- Understand
Discuss the platform model
- Understand the platform model
Discuss platform strategies
- Understand platform strategies
Overview of GaaP
- Understand GaaP
Module 2: Map Goals With GaaP Strategies
The Purpose
- Discuss the GaaP strategies
- Map the GaaP strategies with strategic goals
Key Benefits Achieved
- Sound understanding of the GaaP strategies
- Alignment and mapping between GaaP strategies and strategic goals
Activities
Outputs
Open and Collaborative
- Document the strategic goals
Accessible and Connected
Digital and Programmable
- Mapping between goals and GaaP strategies
Module 3: Digital Platform Strategy
The Purpose
- Understand the design goals for the digital/technology platform
- Understand gaps between the platform capabilities and digital transformation (DX) strategy
Key Benefits Achieved
- Design goals set the vision for the digital platform that is visible to all stakeholders
- Gap analysis between enterprise’s digital strategy and platform capabilities helps with understanding the current situation and informs strategies and roadmaps
Activities
Outputs
Discuss and document design goals for digital platform
- Documented design goals for digital platform
Discuss DX themes and platform capabilities – document the gaps
- Documented DX themes and platform capabilities
Discuss gaps and strategies along with timelines
- DX themes and platform capabilities map
Module 4: Digital Platform Design: Key Components
The Purpose
- Understand key components of a digital platform – technology and teams
Key Benefits Achieved
- Design of digital platform requires understanding of the key components of a digital platform – this module provides high-level discussion on the topic
- Understand the team structure, culture, and practices of successful platform engineering teams
Activities
Outputs
Confirmation and discussion on existing UX/UI and API strategies
Understanding of microservices architecture and filling of microservices canvas
- Filled microservices canvas
Real-time stream processing data pipeline and tool map
- Documented real-time stream processing data pipeline and tool map
High-level architectural view
- Documented high-level architectural view
Discussion on platform engineering teams – culture, structure, principles, and practices