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Professional Services Reference Architecture

Reference architectures built on years of industry expertise, honed by analysts working with real IT professionals in your industry. Leverage industry best practices so you don’t waste time and money reinventing the wheel.

Professional Services Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

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How MSPs Can Benefit From the Fight for Freedom and Democracy Within Data Analytics and AI

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Date published:

September 7, 2018

Author:
  • Ken Weston

MSPs and outsourced service desks will be disrupted by improvements in data science, business intelligence, data analytics, machine learning, and artificial intelligence. Prepare now by improving your CMDB and your data.

Disaster Recovery Is a Cloud Gateway Drug

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Date published:

August 20, 2018

Author:
  • John Sloan

Through cloud disaster recovery an organization will not only create a cloud-based recovery capability but also learn a lot about the real benefits and costs migrating to cloud Infrastructure as a Service. But this is not a substitute for a comprehensive migration strategy.

Water Tanks, Wine Cellars, and Digital Transformation

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Date published:

May 25, 2018

Author:
  • John Sloan

According to a recent survey by data backup and management company Commvault, IT departments are not ready to lead digital transformation. I think a major impediment is in how IT departments, especially infrastructure managers, view data.

Is Hyperconverged Infrastructure Storage or a Server? Yes!

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Date published:

May 24, 2018

Author:
  • John Sloan

Four years ago, analysts attempting to come up with a name to describe emerging hyperconverged options coined the term “Server SAN.” So which is it, a server or a SAN storage array? Does it even matter which? Surprisingly, it sort of does.

GDPR Implications for Professional Services Organizations

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Date published:

May 22, 2018

Author:
  • Daniel Black

The General Data Protection Regulation (GDPR) will go into effect on May 25, 2018. Understand the potential implications for professional services and take proactive good-faith steps to ensure that you are not subject to the steep financial penalties associated with non-compliance.