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Tech Trends 2026

Make the leap from now to next!

Disruption deepens. Opportunity widens.

The world is hurtling toward an era of autonomous super-intelligence, against a backdrop of global volatility and AI-driven uncertainty. As organizations stand at the threshold of this emerging future, IT can help navigate the space in between – connecting tomorrow’s next steps to what’s coming further down the road. Resilience and opportunity will be the watchwords as organizations navigate disruption and position for growth.

Tech Trends 2026 helps organizations cross this liminal space by highlighting eight trends that will define the journey. Drawing on insights from our Future of IT Survey 2026, the report outlines how IT leaders can help their organizations leap from now to next, preparing for a rapidly changing world shaped by three major themes of transformation.

Eight tech trends to watch in 2026.

In this report, we explore eight trends that reveal the path for organizations to adapt to geopolitical shifts, adopt human-centric AI, and elevate IT’s role as an exponential enabler of value creation.

From global market to multi-polar uncertainty

Trend #1

Resilient Supply Chain Sourcing – Low-friction global sourcing shifts to an adaptable, diversified, and reliable supply chain for materials and technology.

Trend #2

Integrated Organizational Resilience – IT risk management moves to an integrated enterprise approach that proactively responds to risk.

From digital tools to guided intelligent autonomy

Trend #3

Multi-Agent Orchestration – Individual task-based agents evolve to coordinated ecosystems of agents in pursuit of a shared goal.

Trend #4

Smart Sensing Networks – IoT becomes more sophisticated with the convergence of advanced sensors and edge AI, enabling real-time autonomy.

Trend #5

AI as Adversary and Ally– As AI escalates the cyber arms race between criminals and organizations, augmenting both offense and defense, organizations must keep the existential threat of AI in their sights.

From back-office operator to exponential IT

Trend #6

Federated Data Governance – Data issues are resolved with a domain-based decentralized ownership architecture that can be automated.

Trend #7

Purpose-Built Platforms – Modern infrastructure is explicitly tailored for specific goals, rather than relying on commodity solutions.

Trend #8

Service as Software – Instead of paying for access to cloud-delivered software, enterprises pay for software that delivers outcomes through AI automation and integration.


Tech Trends 2026 Research & Tools

1. Tech Trends 2026 Report

The stable global order of yesterday is fracturing into multipolar uncertainty. In this liminal year, as we cross over from where we are now to what’s next, experiments converge and pilots become new organizational models. Organizations need to move from trying out AI to running on it, from ad hoc safeguards to resilience, and from generic stacks to purpose-built platforms.

Learn about the eight trends that will define success in 2026 and beyond.


Frequently Asked Questions

What is Info-Tech Research Group's Tech Trends 2026 report?

Tech Trends 2026 is Info-Tech Research Group's annual technology trends report that helps organizations navigate the transition from now to next in an era of autonomous super-intelligence and global volatility. Drawing on insights from Info-Tech's Future of IT Survey 2026 (n=738), the report outlines eight trends organized around three major themes: deglobalization uncertainty, guided intelligent autonomy, and exponential IT. Info-Tech Research Group positions these trends to help IT leaders connect tomorrow's next steps to what's coming further down the road, with resilience and opportunity as the watchwords for navigating disruption and positioning for growth.


What are the three major themes in Info-Tech's Tech Trends 2026?

Info-Tech Research Group's Tech Trends 2026 report identifies three major transformation themes. The first theme, "From global market to multi-polar uncertainty," examines how geopolitical shifts have disrupted supply chains and risk management approaches. The second theme, "From digital tools to guided intelligent autonomy," explores how AI is evolving from an emerging technology to a transformative technology with agentic capabilities. The third theme, "From back-office operator to exponential IT," examines IT's reshaping role as an integrated enabler of innovative capabilities that orchestrates purpose-crafted platforms aligned to organizational strategy.


What are the eight tech trends Info-Tech identified for 2026?

Info-Tech Research Group identified eight tech trends for 2026 organized into three thematic areas. Under deglobalization uncertainty: Resilient Supply Chain Sourcing and Integrated Organizational Resilience. Under guided intelligent autonomy: Multi-Agent Orchestration, Smart Sensing Networks, and AI as Adversary and Ally. Under exponential IT: Federated Data Governance, Purpose-Built Platforms, and Service as Software. These trends reveal the path for organizations to adapt to geopolitical shifts, adopt human-centric AI, and elevate IT's role as an exponential enabler of value creation.


What is the World Uncertainty Index and what does it show for 2025?

According to Info-Tech Research Group's Tech Trends 2026 report, the World Uncertainty Index (WUI) tracks the percent of the word "uncertain" in Economist Intelligence Unit country reports since 2008. Since the start of 2025, the WUI has climbed 481% to surpass 84,000—higher than during the COVID-19 pandemic peak of 57,000 and far above the July 2008 low of 9,000. Info-Tech Research Group identifies tariffs as the singular driver of this unprecedented uncertainty, with a new US economic policy regime transforming long-held free trade corridors into fee-laden channels.


What is Resilient Supply Chain Sourcing according to Info-Tech?

Resilient Supply Chain Sourcing is Info-Tech Research Group's first trend for 2026, describing the shift from low-friction global sourcing to an adaptable, diversified, and reliable supply chain for materials and technology. Info-Tech identifies new risks from geopolitical shifts and increasingly powerful large corporations as drivers for organizations to move away from price sensitivity toward resilience. Where availability and low costs were previously dominant considerations for physical and digital supply chains, Info-Tech's research shows organizations now consider a broader geopolitical picture and the ramifications of vendor entrenchment.


How might tariffs impact IT hardware costs according to Info-Tech's research?

According to Info-Tech Research Group's Tech Trends 2026 report, US-introduced tariff policies could increase hardware costs between 9% and 45% if they remain in place long term, citing IDC 2025 research. Info-Tech notes that manufacturers pass on the cost of tariffs to customers, directly impacting IT budgets. The uncertainty of what tariffs are in place and whether they will remain long term also creates unpredictability around procurement quotes. With the global supply of semiconductors dependent on Taiwan's production, Info-Tech Research Group warns that avoiding cost increases from tariffs is unlikely.


What is Integrated Organizational Resilience as a tech trend?

Integrated Organizational Resilience is Info-Tech Research Group's second trend for 2026, describing how IT is moving beyond project-based digital change to become an orchestrator of enterprise resilience. Info-Tech's framework emphasizes embedding risk management into every capability, from APIs and data platforms to AI agents and security controls. By centralizing governance, automating compliance checks, and integrating monitoring and incident response, Info-Tech Research Group shows how IT elevates its role from execution partner to full partner in managing enterprise risk, shifting from reactive approaches to proactive and real-time enterprise-wide resilience.


How do innovators approach risk management differently according to Info-Tech's survey?

According to Info-Tech Research Group's Future of IT Survey 2026 (n=59 innovators), innovator organizations are almost 2.5 times more likely to structure risk management in a fully integrated way than average departments (79% vs. 32%). Info-Tech's data shows innovators are 16 percentage points more likely to say it's very important to improve organizational risk management capabilities (71% vs. 55%). Additionally, 38% of innovators have a chief risk and resilience officer accountable for governance, risk, and compliance, and they prioritize security, privacy, and compliance more than average when negotiating new vendor contracts.


What is Multi-Agent Orchestration in AI?

Multi-Agent Orchestration is Info-Tech Research Group's third trend for 2026, describing how multiple AI agents collaborate to solve complex, multistep problems and automate entire processes for an enterprise. Info-Tech explains that while individual AI agents can perceive their digital environment and use contextual information to make decisions and take actions toward an assigned goal, multi-agent orchestration involves a supervisor AI agent managing agents along a process to enforce enterprise governance. Info-Tech Research Group positions this as the solution to enterprises looking for ROI from AI after limitations emerged with LLM-based proof-of-concepts.


How has AI investment changed according to Info-Tech's Technology Investment Index 2026?

According to Info-Tech Research Group's Technology Investment Index 2026 (n=525), AI or Machine Learning has graduated from the emerging quadrant to the transformative quadrant, with 64% current investment and 80% growth rate. Info-Tech's data shows generative AI is the fastest growing area of AI investment and is about equal with traditional AI for current levels of investment. Agentic AI, while newer, shows 12% current investment but 65% growth rate—starting with much higher adoption than generative AI did three years ago. Info-Tech Research Group notes that overall AI now ranks close to cloud computing (80% investment, 83% growth) and cybersecurity solutions (85% investment, 77% growth).


What opportunities does Info-Tech identify for multi-agent AI adoption?

Info-Tech Research Group's Tech Trends 2026 identifies four key opportunities for multi-agent AI adoption. First, accelerating software development across the entire lifecycle including development, testing, and performance monitoring. Second, improving customer support with 24/7 availability and personalized interaction that can turn support inquiries into leads. Third, driving new revenue through automated lead outreach, optimized pricing, and demand prediction, with Info-Tech citing that sales teams adopting AI agents show improvement in hitting revenue targets. Fourth, improving IT service desks through proactive resolution of repeated issues and enhanced triage, prioritization, and automated resolution.


What risks does Info-Tech identify with agentic AI deployment?

Info-Tech Research Group identifies three major risks with agentic AI deployment in Tech Trends 2026. First, new cyber vulnerabilities where threat actors could gain unauthorized access to AI agents or manipulate external resources to trick agents into downloading malware or exposing sensitive information. Second, unintended access where agents may overstep intended permissions, particularly concerning in highly regulated industries. Third, cultural rejection where employees may perceive AI agents as threats to their jobs or customers may reject companies using AI for shortcuts or replacing people in creative work. Info-Tech Principal Research Director Martin Bufi emphasizes that organizations must put guardrails on what agents can access, just as they do with humans.


How do innovators invest in agentic AI compared to average IT departments?

According to Info-Tech Research Group's Future of IT Survey 2026 (n=137 innovators, n=307 average), innovators are about twice as likely as average IT departments to be bullish on agentic AI investment, with 81% currently using agentic AI and planning to invest further. Info-Tech's data shows innovators are also twice as likely to support growth initiatives with AI, with 27% pursuing growth initiatives with AI agents before 2027. In contrast, 41% of average IT departments are looking at 2026 or later to invest in agentic AI, while 13% have no plans to adopt yet. Info-Tech Research Group notes that innovators are looking to "raise the ceiling" with agentic AI by investing to drive growth.


What is sovereign AI and why does it matter?

According to Info-Tech Research Group's Tech Trends 2026, sovereign AI extends the concept of data sovereignty to include the knowledge available in large language models, the bias they show, and the cultural context of their outputs. Info-Tech explains that while the cloud computing era introduced concerns about data location and transit, AI now raises sovereign considerations around local AI models as governments invest in domestic capabilities for economic value. Info-Tech's survey data (n=125 innovators) shows that 59% of innovators exclusively use sovereign AI models versus 31% of average departments, with governments and telcos worldwide building sovereign AI infrastructure. Info-Tech Research Group notes this creates tension between global reach through algorithms and localized control.


What strategic actions does Info-Tech recommend for resilient supply chains now?

Info-Tech Research Group recommends immediate actions for building resilient supply chains in Tech Trends 2026. Organizations should diversify sourcing locations and vendors where possible, exploring alternatives to China in Southeast Asia less impacted by tariffs. Info-Tech advises renegotiating with vendors to structure shared responsibility for tariffs, strategically timing purchases to avoid tariff increases, and buying in bulk to decrease cost per unit. Organizations should consider tiering device procurement to right-size devices for users and explore device-as-a-service options for price certainty. When considering new vendors, Info-Tech Research Group emphasizes increasing cybersecurity scrutiny and performing due diligence to evaluate risks.


What is Info-Tech's Enterprise Risk Management progression framework?

Info-Tech Research Group's Tech Trends 2026 outlines a four-stage Enterprise Risk Management progression framework. Stage one is "Ad Hoc & Reactive" with siloed risk management, lack of centralized governance, and manual processes. Stage two is "Domain-Specific & Fragmented" with formal risk management within functions but weak system-wide and third-party risk areas. Stage three is "Integrated & Centralized" with coordinated risk management across domains, shared platforms, and board-level governance. Stage four is "Intelligent Resilience" where risk management becomes a strategic enabler with scenario-based planning, integrated AI for predictive insights, and fully adaptable risk governance. Info-Tech emphasizes that intelligent resilience requires radical honesty and psychological safety.


What is the Model Context Protocol and why is it important for AI agents?

According to Info-Tech Research Group's Tech Trends 2026, the Model Context Protocol (MCP) is Anthropic's protocol that allows AI agents to connect with enterprise applications and data. Info-Tech identifies MCP alongside Google's Agent2Agent (A2A) protocol as positive signs toward a more open AI ecosystem, with A2A allowing agents to talk to each other. Info-Tech notes there are also open-source frameworks available from Microsoft, Amazon Web Services, and IBM to design multi-agent systems. Info-Tech Research Group explains that if AI agents can't talk to each other, it will bottleneck productivity, and these interoperability standards signal that enterprises may largely avoid fragmentation where agents from one vendor won't communicate with another.


How should organizations approach AI agent deployment according to Info-Tech's recommendations?

Info-Tech Research Group recommends a phased approach to AI agent deployment in Tech Trends 2026. Now: Deploy AI agents for well-documented and repetitive tasks like document classification and data extraction, use API-driven integrations where they exist, keep humans in the loop, and carefully monitor output. Next: Explore multi-agent collaboration for complex processes, adapt agent-to-agent protocols for communication, and develop internal evaluation benchmarks. Later: Evolve toward role-based agent supervisors that oversee task types, expand to external ecosystem collaboration, and enable comprehensive auditing with chain-of-thought level detail. Info-Tech Research Group emphasizes that agents should be reflective and evaluate their own work to improve.


What case study does Info-Tech provide for multi-agent AI success?

Info-Tech Research Group's Tech Trends 2026 highlights Direct Mortgage Corp. as a case study for multi-agent AI success. The US mortgage provider adopted Multimodal's AgentFlow platform and deployed agents to automate the workflow of dozens of document types when they lacked enough loan officers to process rising mortgage applications. Direct Mortgage's internal documents provided training context for accurate application handling. Info-Tech reports the solution cut operational expenses per document by 80% and loan processing time in half, with borrowers now receiving loan decisions within 24 hours. This demonstrates how Info-Tech Research Group's framework for AI agent adoption can deliver measurable ROI.


What is the challenge of AI observability and explainability?

According to Info-Tech Research Group's Tech Trends 2026, generative AI is effective at delivering answers but cannot explain how it arrived at those answers, making it difficult or impossible to trace AI reasoning accurately. Info-Tech notes that while recent updates to reasoning models aimed to show steps taken to reach conclusions, researchers find those "chains of thought" are generated after the answer is derived to satisfy users. With AI agents acting on generative AI output, Info-Tech Research Group warns of risks to consistency in performance and regulatory requirements for auditability. This problem is being addressed through agent lifecycle management approaches that provide checks at different points in operation, with evaluation metrics including faithfulness, context relevance, and answer similarity.


What does Info-Tech mean by compliance as code?

According to Info-Tech Research Group's Tech Trends 2026, compliance as code refers to embedding regulatory requirements and custom policies directly into software code to benefit from continuous monitoring and automated enforcement. Info-Tech explains that as enterprises digitalize more processes, modern API integration platforms can discover and score risks in real time, often automating mitigation responses. Info-Tech Research Group emphasizes that these platforms make different risk vectors such as security, operations, and compliance more visible and actionable for human oversight. However, Info-Tech warns against overly rigid governance that can deter organizational adaptability, recommending reasonable boundaries to avoid misalignment.


What is Info-Tech's view on AI automation versus augmentation in risk management?

Info-Tech Research Group's Tech Trends 2026 strongly advocates for AI augmentation over automation in risk management. Info-Tech emphasizes that while new capabilities in governance, risk, and compliance platforms can tap into generative AI to augment human judgment, there will be temptation to pursue agentic automation of enterprise-risk-oriented tasks with automated policy enforcement. Info-Tech Research Group warns that risk requires human judgment and ethical consideration to build true organizational resilience, and organizations that try to automate too far will suffer from misalignment and areas of weakness. Info-Tech Advisory Fellow Valence Howden states that AI "doesn't make good enough decisions to be used in a governing space" because it lacks sufficient context and belief injection of responsibility.


How does Info-Tech recommend organizations build foresight capability for risk management?

Info-Tech Research Group's Tech Trends 2026 recommends that organizations develop foresight capability by moving beyond static risk registers, audits, and reviews of past events. Info-Tech advises starting a foresight practice that considers risks in different future scenarios, with generative AI assisting in brainstorming potential futures. Organizations should practice scenario development using simulations and use AI-enabled monitoring to detect weak signals today that could become seismic shifts. Info-Tech Research Group emphasizes running more and better simulations about possible future outcomes, with improved cloud infrastructure enabling organizations to evaluate multitudes of factors for better decision-making. Later, Info-Tech recommends institutionalizing foresight practices such as scenario planning and red teaming.


What does Info-Tech say about IT maturity and confidence in creating exponential value?

According to Info-Tech Research Group's Tech Trends 2026, only about one-quarter of IT departments identify themselves as innovators, but 46% of that group say they are confident IT can create exponential value from emerging technology. Info-Tech's survey data shows that a bit more than half of IT departments describe themselves as average—either as trusted operators or business partners—and of that group, 35% are confident they can deliver exponential value. Info-Tech Research Group emphasizes that an IT department's ability to deliver value from emerging technologies is dependent on its maturity level, highlighting the importance of elevating IT's role to harness new capabilities against exponential uncertainty.


What methodology does Info-Tech use for the Tech Trends 2026 report?

Info-Tech Research Group's Tech Trends 2026 report is based on the Future of IT 2026 survey conducted in May and June 2025, which received 738 responses from IT decision-makers. Info-Tech also conducted expert interviews between May and July 2025 to provide additional context and case study examples. The report was developed through discussions with Info-Tech research advisors, practice leads, executives, workshop facilitators, and executive counselors. Survey respondents were primarily from the United States (52.8%), Canada (29.9%), and Australia (7.8%), with organization sizes ranging from 50 to over 5,000 employees. Info-Tech Research Group specifies sample sizes for each data point included in the report, ensuring transparency in research methodology.


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Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

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Author

Brian Jackson

Contributors

  • Stu Bradley, Senior Vice President, Risk, Fraud and Compliance Solutions, SAS
  • Justin Cohen, Head, Cisco Innovation Centre Toronto
  • Simon Harrer, CEO, Entropy Data
  • Doug Heintzman, CEO, Syncura
  • Scott Likens, Global AI and Innovation Technology Leader, PwC
  • Mike McLaughlin, CIO, Technologent
  • Alan Segal, Chief Digital and Technology Officer, Alexander Mann Solutions
  • Eddy Tsai, Chairman, President & CEO, Ainos Inc.
  • Kevin Van Gundy, CEO, Hypermode
  • Rob Whiteley, CEO, Coder
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