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Design Your Agentic AI Prototype

Design agents with engineering best practices.

Most organizations don’t struggle with AI ambition – they struggle with execution. AI agents present an extraordinary opportunity to drive innovation and competitive advantage, but initiatives often stall due to misalignment, complexity, and a lack of understanding around what agents can really do. The result is an estimated 95% of agentic AI projects failing to deliver ROI. This step-by-step blueprint provides a disciplined path from AI concept to rigorously scoped, testable agentic prototype that aligns to organizational goals, integrates with systems, and includes guardrails right from the outset.

The pressure to deliver quick wins with AI can result in organizations jumping into agentic projects before properly aligning on requirements, workflow, success criteria, and risk tolerance. Low-code/no-code tools support the misconception that agents are a quick and easy build. But when teams skip the fundamentals, the result is agents that may demo well but hide serious liabilities, including security and compliance gaps, untraceable decisions, and runaway cost. A disciplined framework that applies engineering best practices will force the right decisions early to produce an agent that is safe, governable, and scalable.

1. Talk is cheap. Agents create value only when they can act.

AI agents must be designed with clear instructions, the right tools, data, and models matched to the task. Without these foundations, it will be impossible to achieve intelligence or scalability. Instead, the result will be an agent that may be able to talk about the work but can’t deliver it.

2. Failure frequently starts with a poor understanding of workflow.

Teams often drop agents into workflows they don’t understand and expect intelligence to compensate for poor design. Real value comes from identifying where reasoning and judgment matter most and then transforming the workflow, rather than automating broken steps.

3. No guardrails equals no governance – and unlimited risk.

Without proper guardrails, governance, and tuning, agents can deadlock or spiral out of control. To avoid agents acting in ways that create real exposure, define your enterprise risks and agent boundaries upfront, including data privacy and content safety, regulatory, financial, and brand reputation.

Use this step-by-step framework to standardize a prototype-to-production pipeline for your AI agents

This research can help you move from idea to working prototype with practical deliverables that include a detailed product requirements document (PRD), a baseline orchestration pattern, a safety and governance checklist, an evaluation framework with meaningful KPIs, and a roadmap that moves from prototype to pilot and into supported operations. The framework follows four phases:

  • Business requirements & value alignment: Define the problem, personas, KPIs, current workflow, and prototype scope.
  • Agent capabilities & workflow: Map the agentic workflow, pick models and tools, and write clear agent instructions.
  • Prototype orchestration & governance: Choose an orchestration pattern and add guardrails and human-in-the-loop controls.
  • Agent evaluation criteria & next steps: Define success metrics, set up tracing and observability, test with datasets, and plan next steps to pilot and production.

Design Your Agentic AI Prototype Research & Tools

1. Design Your Agentic AI Prototype Storyboard – A practical framework for designing a scalable AI agent that drives real value.

Use this research to:

  • Follow a structured, rapid-prototyping process to design a PRD that guides from prototype to production.
  • Develop technical readiness with guidance that developers can carry into code.
  • Embed governance, safety, observability, and cost management practices early to directly address stakeholder concerns and ensure operational alignment.
  • Leverage immediate, tangible results to drive consensus, demonstrate clear value, and establish a scalable, repeatable approach to agent-based AI across the enterprise.

2. Agentic Product Requirements Document – A detailed template to building an agent, with purpose, safety, and measurable value top of mind.

Work through each section of the template to:

  • Clearly define the problem, intended users, and measurable outcomes.
  • Specify what is in scope and what is deferred to future phases.
  • Choose the right model variant, tools, and knowledge sources while documenting user flows and safety guardrails.
  • Set success metrics, evaluation methods, and industry-specific compliance checks.
  • Outline rollout stages, risks, open questions, and implementation priorities to build iteratively and safely.

3. Build Your Agentic AI Prototype Workshops – An overview of our Agentic AI Prototyping Workshop series, designed to help teams accelerate their critical AI project deliverables.

Explore Info-Tech’s Agentic AI workshop series, which deliver practical, hands-on guidance in a structured, rapid-prototyping approach that moves from initial concept to working AI agent:

  • Design Your Agentic AI Prototype: Assemble both business and technical stakeholders to design an agent that aligns all requirements, is scalable, and is ready for development. Gain the technical skills to map business needs into a production-ready PRD with agent capabilities, orchestration patterns, guardrails, and clear evaluation criteria.
  • Develop Your Agentic AI Prototype: Translate your vision into a working AI agent while acquiring essential strategies, hands-on skills, and a deeper understanding of what it takes to build successful AI agents.
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On Demand

Webinar

From Vision to Reality: Build Your Agentic AI Prototype

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Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.

9.0/10


Overall Impact

$13,600


Average $ Saved

8


Average Days Saved

Client

Experience

Impact

$ Saved

Days Saved

City Brewing Company, LLC

Workshop

8/10

$13,600

10

Great mix of theory and practice! We went from Agent basics to building real workflows in a Python hackathon. A perfect high-level overview to appr... Read More

Kansas City Chiefs Football Club

Guided Implementation

10/10

$13,600

5

Turned into more of a sales pitch for Info-Tech services than an information sharing session, but it was still useful and there is interest in leve... Read More


Workshop: Design Your Agentic AI Prototype

Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: ​Define Business Requirements & Align on Value Proposition

The Purpose

Convert business needs into a clear problem statement, success criteria, and scope to ensure a shared definition of “value,” which must inform every design decision.

Key Benefits Achieved

  • Clear line of sight between agent opportunities and measurable business impact.
  • Defined personas, KPIs and identified constraints that will ensure your agentic AI system will deliver value.
  • Finalize your agentic AI prototype scope across business stakeholders and technical teams.

Activities

Outputs

1.1

Introduction to agentic AI concepts

1.2

Define the core problem statement

1.3

​Discover key user personas

  • ​​Documented problem statement, personas, and KPIs​
1.4

Document business KPIs with baselines and targets

1.5

Map the current-state workflow for the selected use case, identifying reasoning steps and edge cases

  • Shared understanding of as-is workflow with reasoning steps and edge cases
1.6

Finalize the prototype scope and boundaries

  • Defined and agreed upon prototype scope

Module 2: Map Your Agent Capabilities & Workflow

The Purpose

Design how your agents will work, including mapping workflows, decisions, tools, and handoffs between humans and agents.

Key Benefits Achieved

  • Visualize your agentic workflow to demonstrate how your agents will function.
  • Identify the right models, tools, and instructions for each agent.
  • Prepare your developers to build APIs, agents, tools, and outputs in OpenAI.

Activities

Outputs

2.1

Introduction to agent workflow design, models, tools, and instructions​

2.2

OpenAI Developer Crash Course 1: APIs, agents, tools & structured output.

2.3

Identify the optimal model for each agent

  • ​​Model shortlist for each agent​
2.4

​Define the necessary tools and agent instructions for each agent

  • Data, tooling plan, and draft instructions for each agent
2.5

Optimize and rationalize agent distribution

  • Initial agent workflow

Module 3: Define Your Prototype Orchestration & Governance

The Purpose

Define how agents are orchestrated, governed, and observed by embedding accountability and human oversight by design.

Key Benefits Achieved

  • Design agent orchestration with clear controls, guardrails and oversight.
  • Clearly identify areas for guardrails and human-in-the-loop requirements.
  • Prepare your developers to build guardrails and orchestration patterns in OpenAI.

Activities

Outputs

3.1

Introduction to agent orchestration, guardrails, and human-in-the-loop (HITL)

3.2

OpenAI Developer Crash Course 3: Orchestration, guardrails, observability, FinOps

3.3

Determine the optimized orchestration pattern for the use case

  • Documented orchestration pattern for the use case
3.4

Identify input, agent, and output risks

  • Risk inventory
3.5

Document all necessary guardrails and HITL steps

  • Input, agent, and output-level guardrails & HITL
  • Optimized agent workflow design documented in the PRD

Module 4: Define Your Agent Evaluation Criteria

The Purpose

Establish clear evaluation criteria including metrics, test cases, traceability, and security.

Key Benefits Achieved

  • Define what good looks like through clear agent success metrics.
  • Establish your evaluation datasets and test criteria, and ensure design traceability.
  • Set realistic expectations around next steps for the design finalization and prototype build.
  • Prepare your developers to perform evaluations in OpenAI.

Activities

Outputs

4.1

Introduction to agent evaluation

4.2

OpenAI Developer Crash Course 4: Evaluations

4.3

Document agent competencies, success criteria, and metrics

  • Agent success criteria, metrics, and tracing requirements​
4.4

Document agent tracing requirements

4.5

Build evaluation datasets to test agents and the system

  • Defined evaluation datasets
4.6

Determine your experimentation plan & define next steps

  • Experimentation plan and next steps
  • Finalized PRD
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On Demand

Webinar

From Vision to Reality: Build Your Agentic AI Prototype

Play Webinar
speaker 1

Jeremy
Roberts

Senior Director, Research & Content

speaker 2

Martin
Bufi

Research Director

Design agents with engineering best practices.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

MEMBER RATING

9.0/10
Overall Impact

$13,600
Average $ Saved

8
Average Days Saved

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve.

Read what our members are saying

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 4-phase advisory process. You'll receive 9 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Business Requirements & Value Alignment
  • Call 1: Define problem statement, personas & KPIs.

Guided Implementation 2: Agent Capabilities & Workflow
  • Call 1: Map current workflow and set prototype scope.
  • Call 2: Design agent workflow with models, tools, & instructions.

Guided Implementation 3: Orchestration & Governance
  • Call 1: Optimize agent distribution.
  • Call 2: Choose orchestration pattern.

Guided Implementation 4: Evaluation & Next Steps
  • Call 1: Design guardrails and human-in-the-loop.
  • Call 2: Define successful agent behavior & select success metrics.
  • Call 3: Create tracing & experimentation plan.
  • Call 4: Identify next steps and finalize documents & approvals.

Authors

Martin Bufi

Ross Tsenov

Meagan Peters

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