- Organizations want to take stock of their digital maturity and compare it with that of their industry peers.
- Organizations want to identify the reasons behind poor outcomes on recent digital initiatives.
- Organizations want to identify initiatives to achieve their desired digital maturity.
Our Advice
Critical Insight
An organization’s digital maturity must be assessed across all key dimensions:
- Strategy: Is the organization aligned around a vision?
- Culture: Is the organization fostering the mindsets and behaviors critical to capturing digital opportunities?
- Customer Journeys: Is the organization able to provide the desired customer experience over end-to-end journeys?
- Capabilities: Does the organization have the systems, tools, digital skills, and technology to achieve its digital goals?
Impact and Result
Organizations that implement this project will draw benefits in four aspects:
- A specific and agreed-upon measure of their digital maturity.
- Comparison against other organizations within and outside of their industry.
- Initiatives identified to move to the target state of digital maturity.
- Awareness of their strengths and weaknesses.
Member Testimonials
After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.
10.0/10
Overall Impact
$29,139
Average $ Saved
20
Average Days Saved
Client
Experience
Impact
$ Saved
Days Saved
Stratascale
Guided Implementation
10/10
$29,139
20
Appreciated the clear explanation of the methodology, along with the recognition that a "one-size-fits-all" approach doesn't work for this assessme... Read More
Sumitomo Corporation of Americas
Guided Implementation
10/10
$2,355
2
Adib is great and knows his digital strategy stuff!
CRH: Americas Materials
Guided Implementation
9/10
$29,923
5
University of Ottawa
Guided Implementation
10/10
$100K
18
Central University of Technology
Guided Implementation
10/10
N/A
N/A
Central University of Technology
Guided Implementation
10/10
$29,139
115
there was no worst experience. Receiving expert advise and guidance.
OGx Consulting
Guided Implementation
10/10
$127K
20
Westoba Credit Union Limited
Guided Implementation
9/10
$25,000
20
Lambton Kent District School Board
Guided Implementation
7/10
N/A
N/A
Workshop: Assess and Raise Your Digital Maturity
Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Module 1: Understand Organizational Imperatives
The Purpose
- Understand the organizational pain points and desired outcomes.
- Articulate the business objectives for the organization.
Key Benefits Achieved
- An understanding of organizational pain points and desired outcomes
- Business objectives that inform the prioritization of initiatives in the later stages of this project
Activities
Outputs
Identify and interview key stakeholders.
- Stakeholders interview summaries
Module 2: Assess the Organization’s Digital Maturity
The Purpose
- Assess the organization’s digital maturity across four dimensions: Strategy, Culture, Customer Journeys, and Capabilities.
Key Benefits Achieved
- A thorough understanding of the organization’s strengths and weaknesses for digital transformation
- Comparison against other organizations within and outside of the industry
Activities
Outputs
Review dimensions and factors in the Info-Tech’s Digital Maturity Model.
Assess the organization’s maturity level for each dimension and factor.
- Summary and detailed view of the organization’s digital maturity
Module 3: Set Target State of Digital Maturity
The Purpose
- Set the digital maturity target state across four dimensions.
Key Benefits Achieved
- Articulation of the digital principles to guide organizational behavior for digital transformation
- An understanding of the organization’s desired digital maturity
Activities
Outputs
Articulate digital principles.
- Set of digital principles with rationale and implications
Set the digital maturity target state.
- View of the organization’s digital maturity target state
Module 4: Identify Initiatives and Create a Roadmap
The Purpose
- Create a roadmap of initiatives for the organization.
Key Benefits Achieved
- Identification of initiatives and prioritization based on value and implementation effort
- Creation of a roadmap across three waves of work
Activities
Outputs
Identify improvement opportunities.
- List of improvement opportunities
Identify initiatives.
- List of initiatives
Prioritize initiatives based on value and effort.
- Prioritized list of initiatives
Create a roadmap.
- A roadmap across three waves of work
Create an initiative-on-a-page for early initiatives on the roadmap.
- Initiative-on-a-page for early initiatives on the roadmap
Create a digital strategy scorecard.
- Digital strategy scorecard