Infrastructure & Operations
Topics
Take Control of Infrastructure and Operations MetricsOrganizations often measure business operations and spending, but these measurements may not tackle their main challenges. A meaningful, measurable strategy helps... |
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Weekly Metrics Review With Your StaffProvide this template to your senior staff who will be providing metrics data for discussion at weekly status meetings. |
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Quarterly Metrics Review With the CIOUse this template to create metrics reports as part of quarterly capacity management/planning review meetings with your CIO and other senior IT management. |
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Accelerate Your Automation ProcessesDefining an automation suite for your organization can be daunting, since trends and product offerings are constantly shifting. Ensure you have the proper data governance... |
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Webinar: Improve IT Satisfaction by Standardizing the Service DeskThe service desk is the foundation of all other IT service management processes. For IT to become a strategic and trusted partner to the business, they must stabilize... |
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Accelerate Your Automation Processes – Executive BriefRead this Executive Brief to find out why your organization should accelerate your automation processes, review Info-Tech’s methodology, and understand the ways Info-Tech... |
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Accelerate your Automation Processes – Phases 1-2Navigating your way through various automation tools can be a difficult challenge. Choosing the right project according to business needs is essential for IT to provide the... |
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Automation Suite Roadmap ToolUse this tool to gauge your organization's maturity in current automation modules and offerings, as well as pre-requisites to automation such as data and knowledgebase... |
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Automation Suite Maturity Assessment ToolUse this tool to roadmap your automation path and lay out your action items to stay on track for the implementation of automation projects. |
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Alcatel-Lucent Enterprise Releases Q4 ReportOn February 22, 2021, Alcatel-Lucent Enterprise (ALE) released its Q4 report. While overall global revenues were down on last year’s Q4, ALE’s cloud-based solutions... |
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