Infrastructure & Operations
Topics
Avoid Overpurchasing Microsoft TelephonyThis one pager reviews the pros, cons, risks, and challenges of Microsoft’s Phone System product. Understand the different components of phone system, how it's licensed,... |
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Determine If You Can Effectively Incorporate Enterprise Mobility + Security Into Your EnvironmentThis one pager summarizes and evaluates Microsoft’s Enterprise Mobility + Security offering. As more customers migrate productivity solutions to Office 365, questions... |
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Pick the Right Office 365 License Model for YouThis one pager summarizes Microsoft’s licensing regime across four key areas: non-profit, education, government, and enterprise. Each license type is evaluated based on... |
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Migrate Between Office 365 Tenants the Right Way – If You Have to at All!Migrating from your premises-based services to the cloud is simple enough, but the toolset for moving between tenancies once you’re already in Office 365 is much less... |
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Webinar: Staff the Service Desk to Meet DemandIT needs to implement proactive measures to reduce costs with immediate results. During this session, we will go through a tactical and strategic approach to IT expense... |
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Change Management Process LibraryThis template is designed to provide an example of pre-approved, normal, expedited, and emergency change workflows that make up the change management process. |
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Change Management Pre-Implementation ChecklistThis checklist is designed to help you make quick progress on building a pre-implementation checklist for your own change management practice. |
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Optimize IT Change Management Improvement Initiative: Project Summary TemplateStakeholder support can make or break a change management initiative. The project summary template provides an example of how to organize your process improvements for... |
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Change Management Risk Assessment ToolThis tool is designed to help organizations assess the risk of incoming changes based on likelihood and impact. |
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Change ManagerThe Change Manager ensures that all changes are managed in a controlled manner, including standard changes and emergency maintenance relating to business processes,... |
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