|
Internet usage is both a necessary tool and a potential distraction and security risk. With capabilities of the Internet and users advancing daily, it is important for...
|
26
|
|
A data center relocation project charter is essential to the planning phase of the project to identify scope and hit the ground running. It lays out important information...
|
26
|
|
Determining the appropriate end user to help desk staff ratio can be difficult. Help Desk environments with steady request volumes and staff numbers should use this tool...
|
25
|
|
Building a Greenfield data center is an expensive and lengthy project that can be hard to plan for. Because of its enormity, it is extremely important to accurately...
|
23
|
|
The patch management policy outlines standard application maintenance and patch management practices and responsibilities for identifying and mitigating any system...
|
23
|
|
The future of email is in the cloud. IT leaders must have a position on cloud email and make the appropriate preparations. It is the most cost-effective email option for...
|
23
|
|
42% of IT leaders have been tasked with completing a data center build-out in 2010. Often, the organization lacks previous experience building a data center.
|
23
|
|
Use this policy template to define and support triage and support operations.
|
22
|
|
IT service management is the new normal. Organizations experiencing increasing business demands, inadequate IT/business alignment and poor performance will benefit from...
|
22
|
|
Many organizations collect metrics to validate they are keeping the lights on and the infrastructure running. But the Infrastructure Managers who are benefiting the most...
|
21
|
