Improve Accountability for Vendor Management Excellence

Turn vendors into partners one step at a time.


Your Challenge

  • Adoption of technologies, like cloud computing, and reliance on outsourced services is increasing the drive to improve vendor relationship management.
  • Many IT departments are achieving at least some positive vendor management outcomes. Deciding what to do next to enhance current capability can be daunting when you look at the number and variety of activities to tackle.

Our Advice

Critical Insight

  • Vendor management can deliver immediate cost savings, but the greatest benefits come from turning vendors into partners who contribute to the future success of your organization.

Impact and Result

  • Achieve higher vendor management effectiveness by implementing our action plan to take you through mastering the basics of vendor management to adopting more advanced, strategic practices.

Contributors

  • Canadian Broadcasting Corporation
  • Central 1 Credit Union
  • City of Brampton
  • First West Credit Union
  • Intertek
  • Moneris Solutions
  • Navitus Health Solutions
  • New Zealand Transport Agency
  • Province of Ontario
  • Vivo Inc.

Get the Complete Storyboard

See how all the steps you need to take come together, with tools and advice to help with each task on your list.

Download Now

Get to Action

  1. Improve and expand current vendor management practices

    Take advantage of the more strategic benefits of vendor relationships.

  2. Create a list of current vendors in the enterprise

    Gain better control over expenditures.

  3. Choose the right vendor

    Ensure the solutions are a best fit for the enterprise.

  4. Better understand contract negotiation

    Create fair and favorable vendor contracts.

  5. Minimize risk

    Avoid unexpected surprises from vendors.

  6. Better manage vendor performance

    Improve relationships and work toward building mutually beneficial partnerships.

Guided Implementation Icon Talk to an Analyst

Our analyst calls are focused on helping our members use the research we produce, and our experts will guide you to successful project completion.

  • Book an Analyst Call on this topic. You can start as early as tomorrow morning. Our analysts will explain the process in your first call.
  • Get advice from a subject matter expert. Each call will focus on explaining the material and helping you to plan your project, interpret and analyze the results of each project step, and setting the direction for your next project step.

Schedule Your First Call


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