Get Instant Access
to This Blueprint

Vendor Management icon

Capture and Market the ROI of Your VMO

Quantify the impact and demonstrate the value that your VMO delivers to your organization.

  • All IT organizations are dependent on their vendors for technology products, services, and solutions to support critical business functions.
  • Measuring the impact of and establishing goals for the vendor management office (VMO) to maximize its effectiveness requires an objective and quantitative approach whenever possible.
  • Sharing the VMO’s impact internally is a balancing act between demonstrating value and self-promotion.

Our Advice

Critical Insight

  • The return on investment (ROI) calculation for your VMO must be customized. The ROI components selected must match your VMO ROI maturity, resources, and roadmap. There is no one-size-fits-all approach to calculating VMO ROI.
  • ROI contributions come from many areas and sources. To maximize the VMO’s ROI, look outside the traditional framework of savings and cost avoidance to vendor-facing interactions and the impact the VMO has on internal departments.

Impact and Result

  • Quantifying the contributions of the VMO takes the guess work out of whether the VMO is performing adequately.
  • Taking a comprehensive approach to measuring the value created by the VMO and the ROI associated with it will help the organization appreciate the importance of the VMO.
  • Establishing goals for the VMO with the help of the executives and key stakeholders ensures that the VMO is supporting the needs of the entire organization.

Capture and Market the ROI of Your VMO Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should calculate and market internally your VMO’s ROI, review Info-Tech’s methodology, and understand the ways we can support you in completing this project.

1. Get organized

Begin the process by identifying your VMO’s ROI maturity level and which calculation components are most appropriate for your situation.

2. Establish baseline

Set measurement baselines and goals for the next measurement cycle.

4. Report results

Report the results to key stakeholders and executives in a way that demonstrates the value added by the VMO to the entire organization.

Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.


Overall Impact


Average $ Saved


Average Days Saved




$ Saved

Days Saved

The Global Fund to Fight AIDS, Tuberculosis and Malaria

Guided Implementation




Donna listening carefully and understood our maturity state before presenting her perspectives and thoughts on where we could leverage and take adv... Read More

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.


Overall Impact

Average $ Saved

Average Days Saved

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve.

Read what our members are saying

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 4-phase advisory process. You'll receive 7 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Get organized
  • Call 1: Review VMO ROI maturity level.
  • Call 2: Discuss measurement categories selected.

Guided Implementation 2: Establish baseline
  • Call 1: Review data sources and baseline tools.
  • Call 2: Discuss ROI goals.

Guided Implementation 3: Measure and monitor results
  • Call 1: Review tools and templates available for calculating and tracking ROI and value creation.

Guided Implementation 4: Report results
  • Call 1: Review measurement and reporting frequencies.
  • Call 2: Discuss the attributes of good reports.


Phil Bode

Steve Jeffery

Scott Bickley


  • George Bordon, Director, Contracts at Spirit AeroSystems
  • Jason Epstein, Head of Procurement, SecureWorks, Inc.
  • Deepak Bansal, CPA, CISSP, COP, Enterprise Head of IT Procurement, Sourcing Advisory & Vendor Management (VMO), Envision Healthcare
  • Pat Campbell, CLU, CPCU, FLMI, Vice President of Strategic Sourcing, Nationwide Insurance (Retired)
  • Donald Hopkins, Interim Director of the Master of Information Systems & Master of Science in Logistics and Supply Chain Management Programs, Wright State University
  • 8 anonymous company contributors
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019