Release and Development Checklist

Use this document to ensure you've made the proper considerations during planning, building and testing, and deployment of new software.

Configuration Item Record

This template will provide sufficient information about service assets to enable the service to be effectively managed, assess the impact of changes, and deal with...

Service Catalog Requirements Tool

Service catalogs should look different depending on the type of objectives the service catalog aims to achieve. This tool will help you determine the service catalog...

Management Profile Template

A management profile is a description of the capabilities (skills and behaviors) and attitudes that an organization’s managers require to drive the business strategy and...

Checklist for Team Building

Assembling a team of individuals with the appropriate skill sets helps ensure all project goals are met; however, even the most talented group needs help with working...

Fast Track Tool: Leadership

The purpose of the Leadership Fast Track Tool is to focus on ways of developing your leadership skills that can be achieved within budgetary means so that you are able to...

IT Department Goals

This template provides a simple framework for documenting goals as derived from your strategic and operational plans.

IT Vision and Mission Statements Template

The vision and mission statements encapsulate the basic driving principles behind any organization. To set a clear and business-aligned strategy, it’s essential that the...

Management Development Program Plan Template

Building a management development program involves a lot of moving parts; it's easy to lose track of where you’ve been. Use this Management Development Program Plan...

Peer Feedback Management

This specific tool is designed for the evaluation of management staff (i.e. non-practitioner staff) by their management peers.
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