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Understanding Microsoft’s licensing can be like learning a new language and, to add a twist, the rules of the language change from year to year. The push to the cloud has...
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4
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This storyboard will help you build a strategy for your Microsoft licensing renewal from conducting a thorough needs assessment to examining your licensing position,...
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2
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Read this Executive Brief to understand the need to modernize your Microsoft licensing.
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1
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This phase of the blueprint will examine the various licensing options Microsoft offers.
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1
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This phase of the blueprint will examine the different contract options Microsoft offers.
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1
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This phase of the blueprint will examine negotiation and purchase strategies.
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1
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This phase of the blueprint will examine management of licenses and license compliance.
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1
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The Knowledge Manager's role is to collect, synthesize, organize, and manage corporate information and in support of business units across the enterprise.
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12
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The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.
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5
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This template is designed to help service managers kick-start the standardization of service desk processes.
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6
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