By strategically investing in AIOps, Gen AI, and other innovations in automation, CIOs can solve the familiar problem of KTLO and achieve a dual strategic objective: they reclaim budget and staff capacity to fund growth initiatives, while simultaneously using the process as the primary training ground for their teams in AIOps and Gen AI, equipping IT with the skills to lead the next wave of business projects.
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Create a Service Management and IT Operations Strategy
Optimize the IT Operations Center
Improve Incident and Problem Management
Optimize IT Change Management
Harness Configuration Management Superpowers
Develop Infrastructure & Operations Policies and Procedures
Stabilize Release and Deployment Management
Deploy AIOps to Improve IT Operations
Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind
Improve IT-Business Alignment Through an Internal SLA
Implement Infrastructure Shared Services
Next-Generation InfraOps
M&A Runbook for Infrastructure and Operations
Reduce Manual Repetitive Work With IT Automation
Take Control of Cloud Costs on AWS
Take Control of Cloud Costs on Microsoft Azure
Govern Shared Services
Take Control of Infrastructure and Operations Metrics
Engineer Your Event Management Process
Design Your Cloud Operations
Build a Continual Improvement Program
Align Projects With the IT Change Lifecycle
Prepare for Microsoft 365 Copilot
Build Seamless IT Operations With Automation
Transition and Operationalize Incoming Projects
Cut Costs by Leveraging AI Solutions
Harness AI to Reduce the Cost and Effort of KTLO in IT Operations