Beyond Firefighting: Tactics to Elevate Your Role in Infrastructure & Operations

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IT leaders in Infrastructure & Operations (I&O) are facing escalating complexity, heightened demands, and fewer skilled resources than ever before. But with these challenges comes the opportunity to transform how the business perceives I&O.

This keynote from Info-Tech LIVE 2026 outlines eight keys to shift I&O from a reactive support function to a trusted strategic partner and innovation driver.

Beyond Firefighting: Tactics to Elevate Your Role in Infrastructure & Operations Research & Tools

1. Beyond Firefighting: Tactics to Elevate Your Role in Infrastructure & Operations

Review this keynote presentation from Info-Tech LIVE 2026.

Presenter(s): Natalie Sansone, Research Director, Info-Tech Research Group

Info-Tech LIVE 2026: Keynote Presentation

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