Vendor Landscape Storyboard: Unified Communications

Author(s): Michael Battista, James McCloskey

Many organizations are looking to deploy a unified communications solution in order to better meet business communication and collaboration needs, and to create a foundation for pursuing productivity enhancements through Communication-Enabled Business Processes. This solution set will help IT leaders:

  • Understand the UC market.
  • Evaluate leading UC vendors.
  • Select the best fit vendor.

Make the right decision and show transparency by applying a consistent UC vendor scoring and ranking methodology.

Note: The requested UC pricing used in this Vendor Landscape covers only those additional components required to UC-enable the organization, and does not include the cost of the underlying IP telephony system.