Solution Set

This solution set will help you understand how to implement a BPM initiative regardless of the level of technology that will be used to support the initiative. It will provide insight and guidance on technology solutions available to assist with...

Note

Business Process Management (BPM) implementation projects require a unique blend of business and technology resources working together to be successful, delivering operational and strategic value to the organization.

Tool

This tool will help you determine how much your organization should invest in a business process management (BPM) initiative. The tool provides a questionnaire to assess your organization's maturity for BPM, including what path to take during...

Tool

This tool will help you map out your current processes and document process owners, resources, and cost. The tool also provides the capability to simulate processes to determine variability in processes and identify bottlenecks.

Template/Policy

A Project Charter is an integral document to any initiative. This template will help clarify goals, determine guidelines, and establish milestones to keep a BPM implementation on track.

Solution Set

Third-party SharePoint extensions improve the SharePoint experience for users and administrators. Determine if SharePoint alone is the best strategy.

Note

SharePoint is a large, sprawling application that requires specific customizations or add-ons for optimal functioning. Understand the five key issues that plague SharePoint deployments.

Tool

SharePoint is a large, sprawling application that requires specific customizations or add-ons for optimal functioning. Develop a custom list of the potential issues that may affect your SharePoint deployment.

Tool

Each organization will have its own priorities for evaluating and selecting unified communications (UC) vendors and solutions. Use the Unified Communications Vendor Shortlist Tool to generate a customized shortlist of vendors that will best meet...

Note

Unified communications (UC) offerings from both IP telephony vendors and "over-the-top" UC solution providers provide a wide range of options to any organization, whether it has already implemented an IP telephony system, or if it is seeking a...

Solution Set

Unified communications offerings from both IP telephony vendors and "over-the-top" UC solution providers provide a wide range of options to any organization, whether it has already implemented an IP telephony system, or if it is seeking a...

Tool

Info-Tech conducted its own market evaluation of nine leading eForms solutions. Use this tool to narrow the vendors to a shortlist of solutions that best satisfy enterprise requirements.

Solution Set

The eForms vendor landscape is a mix of new and established vendors addressing a wide range of diverse scenarios.

Note

The eForms market is evolving away from the paper form entirely, replacing it with a rich UI and integration with both new digital media and more advanced mobile functionality.

Tool

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises embarking on initial or follow-on UC implementations should leverage the UC Financial Calculator to...

Template/Policy

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises embarking on initial or follow-on UC implementations should leverage the UC Optimization Business...

Video

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...

Note

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...

Solution Set

SharePoint 2010 includes built-in functionality that allows organizations to create effective business solutions that take SharePoint beyond a document repository, even without development effort, provided staff follow best practices.

Purchasing BPM suites for automation of existing processes alone (efficiency) is rarely effective. Purchasing BPM suites for the purpose of automating improved processes (effectiveness) is the right reason to buy.

Electronic automation of case management processes is a mature and affordable technology market.

Video

Make sense of Business Process Management (BPM) using our five-stage model.

Note

Business Process Management (BPM) can deliver improvements in defect rates, delay rates, cycle time, and process customizability. While most organizations stand to benefit, each organization must choose an implementation that matches the scale...

Solution Set

Many organizations can benefit from BPM, but choosing the right level of implementation is key: tools exist at all investment levels, from simple e-forms applications to full-blown suites.

Tool

Use this tool to assess the dollar value of Business Process Management (BPM) benefits and costs. Based on project characteristics, the tool will estimate the net value of each of three implementation paths. Choose the path that promises the...

Tool

Use this tool to inventory and prioritize your processes for the Business Process Management (BPM) implementation. The tool will assess which processes offer the greatest opportunities for BPM improvement at the least cost.

Tool

Use this tool to gain quick insight into your optimal Business Process Management (BPM) roadmap, based on a survey of overall organizational characteristics. Answer questions relating to people, process, and technology, and then find out where...

Template/Policy

This app maintenance workflow template provides flowcharts for managing defects, upgrades, and patches. Use this document to establish maintenance processes specific to your environment. Having processes is key to stepping out of reactive mode...

Enterprises interested in Electronic Document Management (EDM) should perform a Return on Investment (ROI) analysis before and after making a purchase. Develop ROI calculations that estimate how an EDM solution can impact business processes...

5-Oct-09 Business users of Adobe LiveCycle workspace will now be able to access and act on "task lists" for their projects on mobile devices. Adobe execs say this new capability, announced Monday at Adobe Max 2009, will speed up and simplify...