Transform and Innovate your IT
with Info-Tech Research Group

Get actionable solutions to your biggest IT challenges.
No more guesswork. Become a member today.

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Transform and Innovate your IT with Info-Tech Research Group Banner Image

The key challenges
IT leaders face

Over the last decade, our members have shared the two predominant challenges holding them back



are locked in an operations & maintenance quagmire

20% of the budget available to spend



fail to meet business goals

30% of projects meet expectations

Info-Tech systematically helps evolve the value IT provides the business

Info-Tech’s mission is to help our members conquer their challenges by improving their core IT processes, and by actively assisting in delivering on their key projects...

Cloud Slightly Bigger Cloud
CIO's hierarchy of IT needs: does not crash, does not embarrass, does not cost much, keeps business happy, decreases costs, increases efficiency, increases revenue, extends into new businesses, and creates new industry. CEO's hierarchy of IT needs: get fundamentals right, support the business, optimize business processes, expand the business, define new frontier.

How we help members evolve and improve

Info-Tech’s approach and philosophy makes us stand apart from traditional Technology Advisors or IT Consultants

Info-Tech provides consulting quality deliverables, with the development costs shared across the full membership. Your team builds their capabilities at a fraction of the cost of traditional consulting.

Process Flowchart

improve core
processes &

Technology Folders


How we help you. We provide Best Practice Toolkits that incldue ready-to-use, Step-by-step methodologies, tools & sample deliverables. With options for remote analyst assistance through guided implementation and a two to five day onsite workshops for critical projects & core processes.

Implementation assistance,
the evolution of research

Better Research Than Anyone. Technology, helping you implement key technology projects, not just providing more written reports on topics and more for you to read. Process, a comprehensive and connected framework to systematically harnes the chaos and drive sustainable IT improvement.
We offer help implementing instead of just reports to read, guided project implementation not 30-mintue calls, high impact low effort programs that create your deliverables for you, consulting quality deliverables, and we're always delivering measurable results.

A year in the life of a member

We work closely with our members throughout the year to maintain their forward momentum

A year in the life of a member starts with identifying your projects and process priorities to help schedule activities including guided implementations and workshops, and completing your diagnostic program like CIO Business Vision to help provide research driven insights to drive measurable results. This will all be followed by Best Practices Toolkits to help you independently work through projects, attending Webinars to participate in discussions on important industry topcis, taking part in your scheduled Project Acceleration Workshops, meeting with your Account Manager to review your project performance and identify areas to focus on, working through Guided Implementation Programs, attending Info-Tech Exchange events to meet your peers and share ideas, reviewing best practices on our site, completing a World Class Operations workshop to lift your performance and effectiveness of your core IT processes, and finally, participating in research by taking part in an expert interview with an analyst sharing your best practices, opinions, tools and templates.

Harness the insight & experience of 30,000+ IT professionals

Organizations in all industries and all sizes turn to and trust Info-Tech to help build their operational capabilities

Some of our clients include Walmart, GSA, Canadian Red Cross, Intel, Tivo, Honda, New Balance, Delta Dental, FedEx, ING Direct, TD Bank, American National, BOYD Gaming, and many more!

Our Core Services

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IT Research & Advisory Memberships

Improve your core IT processes and implement your critical IT projects with greater success.

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Build effective core IT processes with our World Class Operations workshops.

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Align IT and business strategies to drive growth.

Our Latest Research

June 26  •  Gaming and Hospitality

Guided Implementation Badge Guided Implementation

Vendor Landscape: Revenue Management Systems

Just because your rooms are full doesn’t mean you’re maximizing potential revenue.

June 24  •  Native American Technology

Vendor Landscape: Court & Docket Management System

Court automation is about more than just automating processes; choose a solution that supports member needs while improving transparency and member service levels.

June 24  •  Management & Governance

Guided Implementation Badge Guided Implementation

Bridge IT and the Business With Business Architecture

Use business architecture to gain a clear understanding of the business strategy and align IT with the business.

June 24  •  Projects & Technology

Guided Implementation Badge Guided Implementation

Select and Implement a Backup Solution

Evaluate current and alternative backup software for fit with emerging architectures to meet critical restore requirements.

June 19  •  Projects & Technology

Guided Implementation Badge Guided Implementation

Select and Implement an ESB Solution

Bring order to the chaos of your system traffic by implementing an Enterprise Service Bus.

June 15  •  Management & Governance

Guided Implementation Badge Guided Implementation

Vendor Landscape: Enterprise Service Desk Software

Move past tickets to proactive, integrated service.

June 08  •  Projects & Technology

Guided Implementation Badge Guided Implementation

Build or Refresh the WLAN for Small Governments

Better serve your employees and citizens with an up-to-date wireless network.

June 05  •  Management & Governance

Guided Implementation Badge Guided Implementation

Build a Security Awareness and Training Program

Your weakest link is between the keyboard and the chair.

June 02  •  Projects & Technology

Guided Implementation Badge Guided Implementation

Select and Implement a Managed File Transfer Solution

Secure file transfers today and avoid worrying about tomorrow.

June 01  •  Manage Processes

Guided Implementation Badge Guided Implementation

Build a Right-Sized Service Desk for Small Enterprise

Invest in light tools and processes that you can sustain.


SickKids logo We find your research very valuable because you provide very practical insight and include critical details which we take into consideration when we have to make quick strategic decisions.End Quote

Daniela Crivianu Gaita head shot
Daniela Crivianu Gaita
VP IMT & CIO, The Hospital for Sick Children
Toronto, Ontario
Industry: Healthcare
Sick Kids Case Study

Master Brand Cabinets logo Info-Tech’s research probably saved us somewhere in the neighbourhood of one to two months of research that we would have had to have done on our own to arrive at the same conclusions.End Quote

William Storey head shot
William Storey
IT Compliance Officer, MasterBrand Cabinets, Inc.
Jasper, Indiana
Industry: Manufacturing
MasterBrand Cabinets Case Study

Explore our Research

Want to see what else we have to offer?

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