Tool

Each organization will have its own priorities for evaluating and selecting unified communications (UC) vendors and solutions. Use the Unified Communications Vendor Shortlist Tool to generate a customized shortlist of vendors that will best meet...

Note

Unified communications (UC) offerings from both IP telephony vendors and "over-the-top" UC solution providers provide a wide range of options to any organization, whether it has already implemented an IP telephony system, or if it is seeking a...

Solution Set

Unified communications offerings from both IP telephony vendors and "over-the-top" UC solution providers provide a wide range of options to any organization, whether it has already implemented an IP telephony system, or if it is seeking a...

Solution Set

Many organizations are looking to deploy a video conferencing solution in order to better meet business collaboration needs and address rising travel costs. This solution set will help you understand key aspects of video conferencing...

Note

Many organizations are looking to deploy a video conferencing solution in order to better meet business collaboration needs and address rising travel costs. This solution set will help you understand key aspects of video conferencing...

Note

Many organizations are looking to deploy a video conferencing solution in order to better meet business collaboration needs and address rising travel costs. This solution set will help you understand key product selection criteria, and the...

Solution Set

Many organizations are looking to deploy a video conferencing solution in order to better meet business collaboration needs and address rising travel costs. This solution set will help you understand key product selection criteria and the...

Tool

Preparing a business proposal for a video conferencing solution can be a challenge for IT leaders due to the scope and scale of the project, as most organizations require formal justification to move forward. Leverage this financial calculator...

Template/Policy

Organizations embarking on the selection process for a video conferencing vendor may elect to issue a Request for Proposal (RFP) after determining their final selection criteria. Use this RFP template when soliciting vendor responses.

Tool

For organizations that have issued a formal Request for Proposal (RFP) to evaluate video conferencing vendors, gathering and scoring the various responses can be difficult and time consuming. Use this tool to evaluate and compare RFP vendor...

Tool

Each organization will have its own priorities for evaluating and selecting video conferencing vendors and solutions. Use the Video Conferencing Vendor Shortlist Tool to generate a customized shortlist of vendors that will best meet business...

Template/Policy

Preparing a business proposal for a video conferencing solution can be a challenge for IT leaders because most organizations require formal justification to move forward, due to the scope and scale of the project. Leverage this sample proposal...

Template/Policy

Many enterprises will elect to have video conferencing vendors perform an on-site demonstration to help them better understand solution capabilities and constraints. This demonstration script template is designed to provide vendors with a...

Tool

Given advances in video conferencing technology, it may be time to consider virtual meetings as a more efficient alternative to travel. This tool enables enterprises to evaluate their current meeting travel costs, and gauge the potential hard...

Tool

Many organizations fail to adequately budget for their collaboration implementations, leading to cost and time overruns. This tool will help you budget for initial platform deployment and ongoing collaboration solution design.

Video

Cisco held its annual Collaboration Summit in Miami in November 2011. Cisco executives and subject matter experts, partners, customers, consultants, and industry analysts came together to hear updates and strategies from Cisco on its...

Video

The shift in corporate attitude towards mobility has had an effect on IT's strategic plans. In order to effectively manage these personalized devices, organizations must combine guidance in the form of policies and technical restrictions, which...

Tool

Initial collaboration platform deployment consists of a number of discrete steps, from creating the front-end, support model, and back-end to designing and executing pilot projects. This tool will help serve as the basis for platform deployment...

Tool

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises embarking on initial or follow-on UC implementations should leverage the UC Financial Calculator to...

Template/Policy

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises embarking on initial or follow-on UC implementations should leverage the UC Optimization Business...

Video

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...

Note

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...

Job Description

To successfully implement a collaboration platform, put the right people behind the implementation. If the budget allows, hire a dedicated resource to execute the implementation to increase user uptake. The Collaboration Business Analyst plays a...

Tool

Building a library of collaboration solutions for ad-hoc and persistent teams is essential for enabling effective collaboration. This tool assists IT architects and business analysts conducting collaboration pattern matching (pairing the...

Template/Policy

Info-Tech's Annual Audit Template will help you conduct an annual assessment of the existing collaboration environment. It will consider a variety of different factors to construct a strategy for the ongoing operation of the collaboration system.

Video

Successfully implementing a collaboration platform is essential for realizing business value. The implementation should be split into two distinct phases: initial platform deployment and ongoing solution design. IT managers are familiar with the...

Note

Successfully implementing a collaboration platform is essential for realizing business value. The implementation should be split into two distinct phases: initial platform deployment and ongoing solution design.

Video

SharePoint is vastly underutilized due to the challenges associated with customized solutions, and SharePoint 2010 is no different. To get the expected return on your SharePoint 2010 investment, understand the planning, customization, expertise,...

Template/Policy

Documenting social collaboration and E2E interaction strategy into a business plan is a crucial step in planning a social tool implementation. This template builds on the results from the Social Collaboration Maturity and Readiness Assessment...

Tool

Social collaboration tools are invaluable for enhancing employee-to-employee collaboration, but some organizations are better positioned to immediately take advantage of social tools than others. Use this tool to determine, based on your answers...