(4-May-2012) Keeping the quality of the service of your VoIP implementation in mind from the outset is critical for numerous reasons. Chief among these, says James McCloskey, Info-Tech Research senior research analyst, is “we’ve had so much...

Vendor Research

This research aims to contextualize the current IP Telephony market for vendors and solution providers. It provides survey-backed data and analysis to help these groups more effectively market and sell their solutions. Additionally, this report...

(4-April-2012) The latest Enterprise Content Management Vendor Landscape report from Info-Tech Research Group ranks IBM, OpenText and EMC as champions in the enterprise content management (ECM) for both Process Workers and Knowledge Workers....

Tool

Each organization will have its own priorities for evaluating and selecting unified communications (UC) vendors and solutions. Use the Unified Communications Vendor Shortlist Tool to generate a customized shortlist of vendors that will best meet...

Note

Unified communications (UC) offerings from both IP telephony vendors and "over-the-top" UC solution providers provide a wide range of options to any organization, whether it has already implemented an IP telephony system, or if it is seeking a...

Solution Set

Many organizations are looking to deploy a video conferencing solution in order to better meet business collaboration needs and address rising travel costs. This solution set will help you understand key aspects of video conferencing...

Note

Many organizations are looking to deploy a video conferencing solution in order to better meet business collaboration needs and address rising travel costs. This solution set will help you understand key aspects of video conferencing...

Note

Many organizations are looking to deploy a video conferencing solution in order to better meet business collaboration needs and address rising travel costs. This solution set will help you understand key product selection criteria, and the...

Solution Set

Many organizations are looking to deploy a video conferencing solution in order to better meet business collaboration needs and address rising travel costs. This solution set will help you understand key product selection criteria and the...

Tool

Preparing a business proposal for a video conferencing solution can be a challenge for IT leaders due to the scope and scale of the project, as most organizations require formal justification to move forward. Leverage this financial calculator...

Template/Policy

Organizations embarking on the selection process for a video conferencing vendor may elect to issue a Request for Proposal (RFP) after determining their final selection criteria. Use this RFP template when soliciting vendor responses.

Tool

For organizations that have issued a formal Request for Proposal (RFP) to evaluate video conferencing vendors, gathering and scoring the various responses can be difficult and time consuming. Use this tool to evaluate and compare RFP vendor...

Tool

Each organization will have its own priorities for evaluating and selecting video conferencing vendors and solutions. Use the Video Conferencing Vendor Shortlist Tool to generate a customized shortlist of vendors that will best meet business...

Template/Policy

Preparing a business proposal for a video conferencing solution can be a challenge for IT leaders because most organizations require formal justification to move forward, due to the scope and scale of the project. Leverage this sample proposal...

Template/Policy

Many enterprises will elect to have video conferencing vendors perform an on-site demonstration to help them better understand solution capabilities and constraints. This demonstration script template is designed to provide vendors with a...

Tool

Given advances in video conferencing technology, it may be time to consider virtual meetings as a more efficient alternative to travel. This tool enables enterprises to evaluate their current meeting travel costs, and gauge the potential hard...

Tool

Recent technological advancements have significantly changed the IP telephony vendor landscape, moving SIP and unified communications to the forefront of any new deployment.

Note

Recent technological advancements have significantly changed the IP telephony vendor landscape, moving SIP and unified communications to the forefront of any new deployment.

Solution Set

Recent technological advancements have significantly changed the IP Telephony vendor landscape, moving SIP and unified communications to the forefront of any new deployment.

Tool

Many organizations fail to adequately budget for their collaboration implementations, leading to cost and time overruns. This tool will help you budget for initial platform deployment and ongoing collaboration solution design.

Note

The primary mission of the infrastructure professional is deployment and maintenance of platforms that enable applications and services. Evaluate how these hot developments can boost achievement in that critical role.

Solution Set

The primary mission of the infrastructure professional is deployment and maintenance of platforms that enable applications and services. Evaluate how these hot developments can boost achievement in that critical role.

Video

Cisco held its annual Collaboration Summit in Miami in November 2011. Cisco executives and subject matter experts, partners, customers, consultants, and industry analysts came together to hear updates and strategies from Cisco on its...

On-premise IP Telephony and Unified Communications (UC) systems are no longer the only game in town. Understand the options for leveraging service providers (VOIPaaS/IPTaaS/UCaaS) to replace or supplement existing on-premise capabilities.

Tool

Initial collaboration platform deployment consists of a number of discrete steps, from creating the front-end, support model, and back-end to designing and executing pilot projects. This tool will help serve as the basis for platform deployment...

Tool

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises embarking on initial or follow-on UC implementations should leverage the UC Financial Calculator to...

Template/Policy

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises embarking on initial or follow-on UC implementations should leverage the UC Optimization Business...

Video

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...

Note

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...

Solution Set

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...