Solution Set

Unified communications offerings from both IP telephony vendors and "over-the-top" UC solution providers provide a wide range of options to any organization, whether it has already implemented an IP telephony system, or if it is seeking a...

Tool

Each organization will have its own priorities for evaluating and selecting unified communications (UC) vendors and solutions. Use the Unified Communications Vendor Shortlist Tool to generate a customized shortlist of vendors that will best meet...

Note

Unified communications (UC) offerings from both IP telephony vendors and "over-the-top" UC solution providers provide a wide range of options to any organization, whether it has already implemented an IP telephony system, or if it is seeking a...

Video

Cisco held its annual Collaboration Summit in Miami in November 2011. Cisco executives and subject matter experts, partners, customers, consultants, and industry analysts came together to hear updates and strategies from Cisco on its...

Tool

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises embarking on initial or follow-on UC implementations should leverage the UC Financial Calculator to...

Template/Policy

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises embarking on initial or follow-on UC implementations should leverage the UC Optimization Business...

Video

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...

Note

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...

Solution Set

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...

Geographically distributed enterprises are realizing tangible travel savings and productivity benefits following the implementation of videoconferencing systems. Learn from the experiences of early adopters in the field and start building the...

(23-Jan-10) Online collaboration tools that let you work with far-flung co-workers and clients have moved into the mainstream of small business computing in the last few years. And while most small business owners understand why they should be...

(19-Jan-10) Avaya Inc., which has completed its takeover of the enterprise assets of Nortel Networks Corp., announced its product integration plans Tuesday. Though Avaya plans to drop the Nortel Multimedia Conferencing product, industry...

Cisco's acquisition of video communications vendor TANDBERG for $3 billion, subject to shareholder approval and regulatory review, significantly strengthens its position in the burgeoning enterprise collaboration space. TANDBERG's video...

(Bloomberg) - Cisco Systems Inc., facing waning demand for networking equipment from businesses, is working with phone and cable carriers on products and services that let consumers hold videoconferences through their televisions.

Skype's combination of strengths and shortcomings make it a complicated issue when it comes to use in business environments. However, while the desktop application poses similar security risks to other consumer messaging tools, small business IT...

Without fail, uncertain economic times bring IT budgets under closer scrutiny and this often results in communications services being identified as a cost cutting target. IT leaders must determine whether investing in a new on-premise phone...

Web conferencing cuts costs, gains efficiencies, and meets customer demands without heavy investment. By learning how to use it in the business, IT managers can derive value for the enterprise even under a tightening economy.

When enterprises discovered the efficiencies of Web 2.0, a new generation of collaboration emerged. These once disruptive technologies, which Info-Tech calls Collaboration 2.0, have shifted gears and are now ready to take on the demands of...

After the decision has been made to implement a Unified Communications (UC) platform, organizations must prepare their end users for the change. If employees are properly prepared for the migration to UC, the end users' learning curves and their...

For many enterprises that have made the decision to pursue Unified Communications, Microsoft's Office Communications Server 2007 product has considerable appeal, offering flexible deployment and tight integration for Microsoft-centric IT...

Unified Communications (UC) is a relatively new technology that is frequently misunderstood by IT leaders. UC represents a significant opportunity for companies seeking to improve the way in which they communicate. Use this note to determine if...

To derive value from both first and second generation collaboration technologies, organizations must look beyond simply applying Internet collaboration technologies from outside the firewall to inside the firewall. Organizations must also...

To derive value from both first and second generation collaboration technologies, organizations must look beyond simply applying Internet collaboration technologies from outside the firewall to inside the firewall. Organizations must also...

Microsoft's Office Communications Server 2007 (OCS 2007) successfully applies the company's software strengths to address common enterprise communication challenges, warranting serious evaluation by most organizations investigating Unified...

Job Description

The Telecommunications Analyst's role is to coordinate strategies for - and ensure the integrity of - in-house voice, data, and video equipment and its associated network connections. This includes configuring and optimizing all telephone...