This week's Special Letter breaks one of our cardinal rules right out of the gate: until now, we have never allowed companies to talk much about themselves or their products. Why the change here? Because Mobisante is in the midst of experiencing...

Tool

Each organization will have its own priorities for evaluating and selecting unified communications (UC) vendors and solutions. Use the Unified Communications Vendor Shortlist Tool to generate a customized shortlist of vendors that will best meet...

Note

Unified communications (UC) offerings from both IP telephony vendors and "over-the-top" UC solution providers provide a wide range of options to any organization, whether it has already implemented an IP telephony system, or if it is seeking a...

We each have a job to do in this world of technology driving economics, and, for the most part, it's head-down and incremental improvements that define our days. But there is another level of dreaming, designing, and engineering that takes...

Solution Set

Unified communications offerings from both IP telephony vendors and "over-the-top" UC solution providers provide a wide range of options to any organization, whether it has already implemented an IP telephony system, or if it is seeking a...

Tool

Use this tool to find the best roadmap to your consumerization strategy. It will then provide the optimal roadmap to consumerization success, with detailed steps to follow that path.

Template/Policy

Learn about the implications of a broader roll-out by using this template to ask participants questions about the consumerization pilot project.

(14-Sep-11) Bell Mobility Inc. has launched a super-fast wireless network in southern Ontario, but users will have to wait until smartphones are available that can take full advantage of the leading edge infrastructure. At this point, modem...

Vendor Research

This agenda discussion document positions Info-Tech Indaba's upcoming mobility research. By studying mobility from the IT department's perspective, the research will be able to uncover opportunities for vendors and solution providers. Info-Tech...

About five years ago, Ray Ozzie, then newly anointed chief software architect at Microsoft, described the world he saw, from a security perspective, and the vision was daunting. He maintained then, and it surely is true today, that the primary...

(27-Jun-11) The last of Nortel's assets — patents for Internet search, mobile video and wireless networks that can be used in consumer technology — go up for auction Monday, ending an era for the bankrupt Canadian telecom company. Internet...

This solution set will delve into designing and developing mobile applications for your business users. What types of business applications should be considered first and how should they be developed? Are the skill sets of the current...

The smartphone has taken the old-fashioned barcode to a new level. You may have seen them, even if you didn't know what they were. These new “quick response codes” look more like weird postage stamps, full of maze-like squares and lines....

Tool

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises embarking on initial or follow-on UC implementations should leverage the UC Financial Calculator to...

Template/Policy

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises embarking on initial or follow-on UC implementations should leverage the UC Optimization Business...

Video

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...

Note

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...

Video

The PlayBook is in the unfortunate position of having a lot of potential while its competitors, or at least competitor, have already reached theirs. It leaves a mixed first impression, but risk-tolerant business users might find a lot to like...

Template/Policy

A communications plan is a valuable tool to guide your communications efforts in change management when charged with rolling out a BYOC program. Use this template to clarify goals and objectives and to put the coming changes into a service context.

Tool

The BYOC Readiness Assessment Tool provides IT managers with an objective assessment of the current state of their organization's capabilities across four enabling competency areas (infrastructure, security, operations & support, and policy) and...

Template/Policy

Devices in a BYOC program access business resources for business use, but they are also designed for personal use. Accessing business resources with such devices must be done in a safe, secure manner. Use this policy template to clearly define...

Template/Policy

IT departments of all shapes and sizes are being asked to respond to interest (and sometimes direct pressure) in adopting BYOC programs. This strategy position template will help objectively define IT's position on BYOC for the organization and...

Note

Bring Your Own Computer (BYOC) is a very polarizing issue in IT, and there are some serious and legitimate concerns. However, there are also some real benefits, and the trick is to find the balance between security and flexibility that best fits...

Solution Set

Despite early resistance, consumer technology is infiltrating the enterprise and has taken a firm hold. The proliferation of employee-purchased smartphones, tablets, and netbooks has organizations looking beyond the pocket to the desktop.

Video

Early in 2010, Info-Tech predicted that it would be the year of the tablet. Was the prediction accurate? It was, although many vendors have not moved as quickly as expected getting their tablets to market. By the end of 2011, every major (and...

(22-Jul-10) Although there aren't any prevalent security attacks or threat mechanisms associated with smartphones in the market today, security vendors and analysts are urging mobile device users to use security best practices on them, just as...

(14-May-10) The annual top 10 list of emerging technologies compiled by the Massachusetts Institute of Technology says 3D on smartphones could take off -- without the use of special glasses. "At the moment, we can only really do that...

Template/Policy

This policy outlines the baseline behaviors required to ensure that employees, contractors and related constituents who use mobile devices to access corporate resources for business use do so in a safe, secure and responsible manner.

Note

Organizations are under greater pressure to engage a growing customer audience that will potentially access, use, and buy products and services via mobile devices. Understand the mobile application market and lifecycle and develop a strategy...

Solution Set

Today's business leaders are increasingly focused on engaging a growing mobile audience that will potentially access, use and buy the enterprise's products or services via mobile devices. However, most IT organizations charged with mobile...