Case Study

The influx of consumer devices has brought along a variety of potential security risks through the consumer applications that end users have on their devices. Hamilton Health Sciences built an application ecosystem that mitigates the risk of...

Note

The influx of consumer devices has brought along a variety of potential security risks through the consumer applications that end users have on their devices. Protect the organizational assets while enabling end-user productivity.

Note

In order to avoid constant firefighting, the CIO must have a strategic plan in place. By developing and building an applications roadmap, IT can plan out a strategy and proactively implement the actions that will allow IT to reach its core...

Vendor Research

This report will help vendors and solution providers understand the market dynamics surrounding non-corporately owned web and cloud-based applications (NCAs), such as Skype and Dropbox.

Solution Set

Trends often represent substantial and potentially disruptive change. Application Managers that choose to follow these trends can significantly improve or possibly damage the organization's competitive position.

Tool

Many organizations fail to adequately budget for their collaboration implementations, leading to cost and time overruns. This tool will help you budget for initial platform deployment and ongoing collaboration solution design.

Solution Set

In order to avoid constant firefighting, an Infrastructure Manager must have a strategic plan in place. By developing and building an infrastructure roadmap, the IM can plan out that strategy and proactively put the actions in place that will...

Note

In order to avoid constant firefighting, an Infrastructure Manager (IM) must have a strategic plan in place. By developing and building an infrastructure roadmap, the IM can plan out that strategy and proactively put the actions in place that...

Note

Major trends in Social Computing, Cloud Computing, Rich Internet Applications, and Mobility, are driving businesses quickly towards the future and for those businesses not ready to move with the wave of emerging trends, many are being left in...

Video

Cisco held its annual Collaboration Summit in Miami in November 2011. Cisco executives and subject matter experts, partners, customers, consultants, and industry analysts came together to hear updates and strategies from Cisco on its...

Note

Mid-Market Project Portfolio Management (PPM) goes beyond planning to support the work that's really getting done. It drives adoption and accountability from the bottom up.

Solution Set

Understand today's Mid-Market PPM market, where it's going, and what its leading vendors are doing.

Tool

Use this tool to generate a customized shortlist of mid-market PPM vendors based on the importance your organization places on product features and vendor attributes.

Solution Set

Effective collaboration is a necessity for knowledge-driven organizations. Select the right collaboration platform to empower your employees.

Video

At Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear that it wants to be thought of as a cloud-based strategic partner in the...

Note

Evaluating and selecting the right collaboration platform can be a daunting task with many emerging new features and shifting delivery options. Use this research to streamline the selection process and choose the best collaboration platform for...

Tool

Use this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a collaboration platform.

Template/Policy

Use this template to help create a request for proposal (RFP) that lists a collaboration platform's features according to your organization's requirements.

Tool

After responses to an RFP have been received, enterprises considering collaboration platforms need a way to compare potential solutions. Use this RFP scoring tool to record and evaluate features across vendors.

Template/Policy

Use this demonstration script to provide vendors with a consistent set of instructions, ensuring an objective comparison of product features.

Vendor Research

This agenda discussion document positions Info-Tech Indaba's upcoming social media research. If employed by vendors' channel partners, social media techniques can provide a broader customer reach and more effective interactions. As social media...

While developing a social media presence represents an emerging collaborative environment for customers and employee engagement, organizations that use these tools must begin or expand conversations with employees regarding the privacy of...

(17-May-11) For Tom Gill, information technology has enabled the steady growth and globalization of Plantronics Inc., the Santa Cruz, Calif.-based headset manufacturer where he works as CIO and vice president of IT. Over the past decade,...

Note

The Web Conferencing market has matured, and the new features to evaluate are real-time communications as a service platform and mobile functionality.

Solution Set

While you likely know the names, leading Web Conferencing vendors have different philosophies, and not all products solve all problems.

Video

Witness the power of this fully armed and operational collaboration system, and ensure you make the best Web conferencing decisions for the enterprise.

Tool

Info-Tech conducted its own market evaluation of six leading Web Conferencing solutions. Use this tool to narrow the vendors to a shortlist of solutions that best satisfy the organization's requirements, before sending out RFPs and scheduling...

Tool

Initial collaboration platform deployment consists of a number of discrete steps, from creating the front-end, support model, and back-end to designing and executing pilot projects. This tool will help serve as the basis for platform deployment...

Tool

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises embarking on initial or follow-on UC implementations should leverage the UC Financial Calculator to...

Template/Policy

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises embarking on initial or follow-on UC implementations should leverage the UC Optimization Business...