Comprehensive software reviews to make better IT decisions
Slack and Zoom Increasing in Popularity With Office 365-Subscribed Organizations
A new report by cloud security vendor Okta found that both Slack and Zoom are increasing in popularity with organizations who have Office 365 licenses. This is despite these organizations having access to Microsoft Teams through their license at no additional cost.
The report surveyed Okta’s customers, which total over 100 million people and includes some of the world’s largest enterprises.
Office 365-subscribed organizations using Slack increased from 28.1% to 31.2% between October 2018 and June 2019.
Source: SoftwareReviews Slack Scorecard. Accessed August 23, 2019
In the same period, Office 365-subscribed organizations using Zoom increased from 23.7% to 29.6%.
Source: SoftwareReviews Zoom Scorecard. Accessed August 23, 2019
Okta’s report is interesting because Microsoft Teams offers the same core features as Slack and Zoom. Why would organizations choose to purchase other licenses (such as with Slack and Zoom) when these features are available as part of their Office 365 license?
Some further confusion: Nemertes Research has found that 42% of organizations support at least two types of collaboration apps, with the majority reporting that they planned to keep it that way. How do we make sense of all this?
First, maintaining two collaboration tools that have the same features only makes strategic and financial sense if these tools have a well-defined domain of use. The problem comes when these tools overlap unjustifiably and information becomes uncoordinated. In these circumstances, the organization should consider phasing-out one of these tools: productivity decreases when employees have to constantly switch tools and aren’t clear on what tool serves what purpose.
Second, it can be difficult to move against employees who adopt their own “best of breed” tool. Indeed, there is a generational issue here: millennials are 1.5 times more likely to use unapproved collaboration tools within the workspace. Indeed, Slack ranked as the second-best productivity tool by millennial managers, which may explain the tool’s popularity. End users may be adopting unapproved tools, making it difficult for IT teams to keep up. This creates a security problem: uncoordinated information can be difficult to track and monitor.
Office 365-subscribed organizations may want to rethink these extra purchases. Keeping information and collaboration coordinated within the same ecosystem streamlines an organization’s collaboration tools. If Teams has the same core features as Slack and Zoom, organizations should ask what marginal value they are getting out of these extra licenses. Better onboard training with Office 365 productivity suite can counter employees’ tendencies to choose their own tools.
Want to Know More?
Google has announced several updates to its G-Suite offering, which aims to heavily integrate and better secure its teamwork applications. The move represents a clear attempt by Google to directly compete with Microsoft’s office productivity suite, with several of the G-Suite updates mirroring the logical architecture of Office 365.
As of July 1, 2020, over 70,000 small business users receiving their Microsoft 365 services from Navisite will now receive them from Intermedia. The move means that Navisite’s users now have access to a range of Intermedia offerings, including Unite, Contact Center, and AnyMeeting.
Thinking about choosing a new software vendor but don't know where to start? Narrow down your shortlist by focusing on software that has received an Info-Tech Research Group award. New data from SoftwareReviews shows that organizations reported higher satisfaction when they switched to software that had received an Info-Tech award.
COVID-19 has not only initiated emergency remote work – it has also forced organizations to gaze into the looming economic abyss because of the pandemic lockdowns. In this climate, organizations should look in-house to see what communication and collaboration tools can be leveraged to optimize remote work. This note explores how organizations with Office 365 licenses can leverage Microsoft Teams as their collaboration hub.
Adoption is one of the biggest challenges that organizations deal with when implementing commercial project management tools. Amid a global pandemic, this challenge has only been exasperated with many working from home.
The impact of COVID-19, as it became a global pandemic in Q1 of 2020, has affected user sentiment toward software during a growing period of fear, uncertainty, and doubt. To analyze the impact, SoftwareReviews compared Satisfaction (willingness to recommend to a peer), ability to deliver Business Value (fair cost to value), and Likeliness to Renew prior to March 10 and post March 10.
GitHub has announced that, effective April 14, 2020, all of its core features will be free for everyone. This will include private development within organizations that have previously paid for some subscription plans.
As the world responds to the spread of the novel coronavirus COVID-19, closed schools in some affected areas are turning to eLearning and web conferencing to maintain continuity in course delivery and/or studying.
Google’s G-Suite Surpasses 2 Billion Active Monthly Users