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UKG (Ultimate Kronos Group)

UKG Pro

UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

8.2

Composite Score

Composite
Score

8.2

CX Score

CX
Score

+82

Emotional Footprint

Emotional
Footprint

88%

Likeliness to Recommend

Likeliness
to Recommend

Category Features
  • Benefits Administration
  • |
  • Compensation Management
  • |
  • Employee Record
  • |
  • Learning and Development
  • |
  • Payroll Administration
  • |
  • Performance Management
  • |
  • Position Management
  • |
  • Talent Acquisition
  • |
  • Talent Management
  • |
  • Time and Attendance
  • |
  • Workforce Planning

Report

Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

Word Cloud legend

Product Scorecard

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Neutral
7 / 10

Information Technology

Unbeatable for Payroll and Basic HR... Other Features are Improving Slowly

Vendor Capability Satisfaction

  • 2
  • Business Value Created
  • 2
  • Breadth of Features
  • 2
  • Quality of Features
  • 1
  • Product Strategy and Rate of Improvement
  • 3
  • Usability and Intuitiveness
  • 1
  • Vendor Support
  • 2
  • Ease of Data Integration
  • 2
  • Ease of IT Administration
  • 1
  • Ease of Customization
  • 3
  • Availability and Quality of Training
  • 2
  • Ease of Implementation

Product Feature Satisfaction

  • 1
  • Compensation Management
  • 2
  • Benefits Administration
  • 2
  • Position Management
  • 2
  • Workforce Planning
  • 2
  • Performance Management
  • 2
  • Talent Management
  • 3
  • Employee Record
  • 4
  • Payroll Administration
  • -
  • Learning and Development
  • -
  • Time and Attendance
Recommends
9 / 10

Information Technology

Great Product for end users

Vendor Capability Satisfaction

  • 4
  • Quality of Features
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Usability and Intuitiveness
  • -
  • Vendor Support
  • 3
  • Ease of Data Integration
  • 4
  • Ease of IT Administration
  • 4
  • Ease of Customization
  • -
  • Availability and Quality of Training
  • -
  • Ease of Implementation
  • 4
  • Breadth of Features
  • 4
  • Business Value Created

Product Feature Satisfaction

  • 3
  • Payroll Administration
  • 3
  • Position Management
  • 3
  • Talent Management
  • 3
  • Workforce Planning
  • 4
  • Compensation Management
  • 4
  • Learning and Development
  • 4
  • Performance Management
  • 4
  • Employee Record
  • 4
  • Benefits Administration
  • -
  • Time and Attendance
Recommends
9 / 10

Human Resources

Went from 3 HR platforms to just 1!

Vendor Capability Satisfaction

  • 4
  • Business Value Created
  • 4
  • Breadth of Features
  • 4
  • Quality of Features
  • 4
  • Product Strategy and Rate of Improvement
  • 3
  • Usability and Intuitiveness
  • 4
  • Vendor Support
  • 4
  • Ease of Data Integration
  • 3
  • Ease of IT Administration
  • 3
  • Ease of Customization
  • 4
  • Availability and Quality of Training
  • 4
  • Ease of Implementation

Product Feature Satisfaction

  • 3
  • Learning and Development
  • 3
  • Talent Acquisition
  • 4
  • Benefits Administration
  • 4
  • Compensation Management
  • 4
  • Employee Record
  • 4
  • Payroll Administration
  • 4
  • Performance Management
  • 4
  • Position Management
  • 4
  • Talent Management
  • -
  • Time and Attendance
  • -
  • Workforce Planning
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