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What is UKG Pro?

UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details


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Awards & Recognition

UKG Pro won the following awards in the Workforce Management - Enterprise category

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UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

82 Likeliness to Recommend

1
Since last award

98 Plan to Renew

72 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+66 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

7% Negative
20% Neutral
73% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Fair
  • Trustworthy

Cons

  • Under Delivered
  • Wastes Time

Feature Ratings

Average 74

Time Capture Physical

78

Rate Policies

77

Time Capture Virtual

77

Shift Management

75

Attendance Management and Policies

75

Labor Costing and Splitting

74

Workforce Scheduling

74

Workforce Dashboards and Reporting

73

Absence Management

72

Staffing

71

Workforce Planning and Forecasting

67

Vendor Capability Ratings

Average 72

Breadth of Features

77

Availability and Quality of Training

76

Business Value Created

76

Ease of IT Administration

74

Quality of Features

74

Product Strategy and Rate of Improvement

73

Usability and Intuitiveness

72

Ease of Data Integration

71

Vendor Support

70

Ease of Implementation

69

Ease of Customization

68

UKG Pro Reviews

  • Role: Human Resources
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2024

Easy to use

Likeliness to Recommend

9 /10

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Jessica B.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to use and great features!

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

Great customer service, a community that users can access to speak with others using the product to get ideas to help improve processes, and a system that helps make daily, monthly, and yearly tasks a lot easier to complete.

What is your favorite aspect of this product?

The time it saves on completing everyday HR tasks.

What do you dislike most about this product?

We wish that the Time system that we are using has more capabilities.

What recommendations would you give to someone considering this product?

Talk with others using the platform and ask questions. UKG usually has the solution to the needs of those looking for a new HRIS.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Saves Time

Connie M.

  • Role: Human Resources
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

UKG is easy to use and visually appealing.

Likeliness to Recommend

9 /10

What differentiates UKG Pro from other similar products?

They have a quality product that does not always need to be updated.

What is your favorite aspect of this product?

It is very easy for me to find information using job codes.

What do you dislike most about this product?

There is nothing that I can think of,

What recommendations would you give to someone considering this product?

Definitely do a demo to see the features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular UKG Pro Comparisons

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