What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceUKG Pro Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on UKG Pro.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Benefits Calculation
Self Service Portal
HR Systems Interface
Compensation Management
Tax Form Preparation
Taxation Deduction
Retirement Plan Tracking
Time and Attendance
Vacation and Leave Tracking
Accounting Systems Interface
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Also Featured in...
Human Capital Management - Enterprise
Translation missing: en.product_page.ratings.score 8.5
View UKG Pro in this category (opens in a new tab)
Workforce Management - Enterprise
Translation missing: en.product_page.ratings.score 8.4
View UKG Pro in this category (opens in a new tab)
Talent Management
Translation missing: en.product_page.ratings.score 7.9
View UKG Pro in this category (opens in a new tab)
Benefits Administration
Translation missing: en.product_page.ratings.score 7.6
View UKG Pro in this category (opens in a new tab)
UKG Pro Reviews
Shannon (.
- Role: Human Resources
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Oct 2024
You won't regret it!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
The product included many different pieces that other programs don't. The amount of programs they also work with helps many different companies.
What is your favorite aspect of this product?
Reporting and ease of use.
What do you dislike most about this product?
I can't think of anything.
What recommendations would you give to someone considering this product?
Meet with UKG and go over options if you are looking for a complete program for HRIS, payroll, benefits, onboarding, and more.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Umberto L.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2024
My Experience With UKG Pro
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
With UKG Pro, we have both a Workforce manager and a great Payroll solution.
What is your favorite aspect of this product?
I like that it has lot's of HR features. Payroll and workforce management are my favorite features.
What do you dislike most about this product?
No single problem with UKG Pro.
What recommendations would you give to someone considering this product?
I'm recommending this tool as a business HR tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Brenda D.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2024
user friendly, great software
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
N/A I have not used any other product was paper based payroll
What is your favorite aspect of this product?
ease of use
What do you dislike most about this product?
shift giveaways staff don't have capability of choosing - vacation, banked time, stat etc.
What recommendations would you give to someone considering this product?
Great product, we got rid of paper payroll sign in.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features