This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

UKG (Ultimate Kronos Group)

UKG Pro

8.4 /10

101 Reviews Write a Review

What is UKG Pro?

UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

UKG Pro won the following awards in the Payroll category

Filter By

UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

4% Negative

7% Neutral

89% Positive

Pros

Respectful
Acts with Integrity
Reliable
Enables Productivity

Feature Ratings

Average 82

Direct Deposit

Benefits Calculation

Self Service Portal

HR Systems Interface

Compensation Management

Tax Form Preparation

Taxation Deduction

Retirement Plan Tracking

Time and Attendance

Vacation and Leave Tracking

Accounting Systems Interface

Vendor Capability Ratings

Average 78

Availability and Quality of Training

Business Value Created

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Customization

Also Featured in...

Human Capital Management - Enterprise

Translation missing: en.product_page.ratings.score 8.5

View UKG Pro in this category (opens in a new tab)

Workforce Management - Enterprise

Translation missing: en.product_page.ratings.score 8.4

View UKG Pro in this category (opens in a new tab)

Talent Management

Translation missing: en.product_page.ratings.score 7.9

View UKG Pro in this category (opens in a new tab)

Benefits Administration

Translation missing: en.product_page.ratings.score 7.6

View UKG Pro in this category (opens in a new tab)

UKG Pro Reviews

Shannon (.

Role: Human Resources
Industry: Energy
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

You won't regret it!

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

The product included many different pieces that other programs don't. The amount of programs they also work with helps many different companies.

What is your favorite aspect of this product?

Reporting and ease of use.

What do you dislike most about this product?

I can't think of anything.

What recommendations would you give to someone considering this product?

Meet with UKG and go over options if you are looking for a complete program for HRIS, payroll, benefits, onboarding, and more.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Umberto L.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

My Experience With UKG Pro

Likeliness to Recommend

9 /10

What differentiates UKG Pro from other similar products?

With UKG Pro, we have both a Workforce manager and a great Payroll solution.

What is your favorite aspect of this product?

I like that it has lot's of HR features. Payroll and workforce management are my favorite features.

What do you dislike most about this product?

No single problem with UKG Pro.

What recommendations would you give to someone considering this product?

I'm recommending this tool as a business HR tool.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Brenda D.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

user friendly, great software

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

N/A I have not used any other product was paper based payroll

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

shift giveaways staff don't have capability of choosing - vacation, banked time, stat etc.

What recommendations would you give to someone considering this product?

Great product, we got rid of paper payroll sign in.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Latest Research

UKG Pro

What is UKG Pro?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

UKG Pro Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love UKG Pro?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Benefits Calculation Ability to calculate benefits

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

HR Systems Interface Ability to interface with the organization’s HR system.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Human Capital Management - Enterprise

Workforce Management - Enterprise

Talent Management

Benefits Administration

UKG Pro Reviews

Shannon (.

You won't regret it!

Likeliness to Recommend

Pros

Umberto L.

My Experience With UKG Pro

Likeliness to Recommend

Pros

Brenda D.

user friendly, great software

Likeliness to Recommend

Pros

Most Popular UKG Pro Comparisons

isolved People Cloud

Dayforce

ADP Workforce Now

Workday Human Capital Management

Paycom

Intuit QuickBooks

Title

1
Since last award

1
Since last award

Feature Ratings

Direct Deposit

Benefits Calculation

Self Service Portal

HR Systems Interface

Compensation Management

Tax Form Preparation

Taxation Deduction

Retirement Plan Tracking

Time and Attendance

Vacation and Leave Tracking

Accounting Systems Interface

Vendor Capability Ratings

Availability and Quality of Training

Business Value Created

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Customization