Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

What is UKG Pro?

UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

UKG Pro won the following awards in the Payroll category

Filter By

UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

81 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Enables Productivity

Feature Ratings

Average 82

Direct Deposit

85

Benefits Calculation

83

Self Service Portal

82

HR Systems Interface

82

Compensation Management

81

Taxation Deduction

81

Tax Form Preparation

80

Time and Attendance

79

Retirement Plan Tracking

78

Vacation and Leave Tracking

78

Accounting Systems Interface

75

Vendor Capability Ratings

Average 78

Availability and Quality of Training

83

Business Value Created

80

Breadth of Features

80

Vendor Support

80

Ease of Implementation

78

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

78

Ease of IT Administration

76

Ease of Data Integration

76

Quality of Features

75

Ease of Customization

73

UKG Pro Reviews

Aryan M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Good product, lack of transparent pricing

Likeliness to Recommend

8 /10

What differentiates UKG Pro from other similar products?

Solution support

What is your favorite aspect of this product?

Architecture

What do you dislike most about this product?

No free trial

What recommendations would you give to someone considering this product?

Will hive 7 out of 10 points and definitely recommend to use once

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Caring

Cons

  • Vendor's Interest First
  • Charges for Enhancements
  • Slower Product Innovation

Aakash A.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Superb to know

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

Better uses

What is your favorite aspect of this product?

Services and productivity

What do you dislike most about this product?

Requirment to be implemented

What recommendations would you give to someone considering this product?

Can be if they want

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Teresa T.

  • Role: Human Resources
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use, limited capability given the cost

Likeliness to Recommend

6 /10

What differentiates UKG Pro from other similar products?

One HRIS solution

What is your favorite aspect of this product?

Ability to self serve

What do you dislike most about this product?

Limited features/capabilities in OOTB

What recommendations would you give to someone considering this product?

Need to clearly understand and define business requirements

Pros

  • Respectful
  • Caring
  • Acts with Integrity
  • Helps Innovate

Cons

  • Wastes Time

Most Popular UKG Pro Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019