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What is UKG Pro?

UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details


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Awards & Recognition

UKG Pro won the following awards in the Talent Management category

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UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

86 Likeliness to Recommend

97 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Fair
  • Trustworthy

Cons

  • Under Delivered

Feature Ratings

Average 77

Onboarding Offboarding

79

Talent Acquisition

79

Performance Management

77

Collaboration

77

Learning and Development

77

Wellness

76

Succession Planning

76

Career Pathing

76

Rewards Recognition

73

Compensation Management

73

Employee Engagement

72

Vendor Capability Ratings

Average 79

Ease of IT Administration

94

Breadth of Features

92

Business Value Created

88

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Ease of Data Integration

77

Vendor Support

76

Ease of Customization

74

Ease of Implementation

74

Quality of Features

74

Usability and Intuitiveness

72

UKG Pro Reviews

Heidi M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use. I reccomend

Likeliness to Recommend

10 / 10

What differentiates UKG Pro from other similar products?

ease of use

What is your favorite aspect of this product?

easy of use is my fav aspect

What do you dislike most about this product?

nothing i dont dislike

What recommendations would you give to someone considering this product?

give it a try

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Natalie N.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Still a great investment for a leading software

Likeliness to Recommend

8 / 10

What differentiates UKG Pro from other similar products?

Customer service and the ability to do many of the set up/admin tasks yourself instead of waiting on the software company.

What is your favorite aspect of this product?

user friendly and fairly easy to administer within HR and without IT support.

What do you dislike most about this product?

The compensation management module needs revamped to allow for complex bonus calculations.

What recommendations would you give to someone considering this product?

Be clear on expectations with vendor on what you want and need. Ask for the help and time you need to be successful.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation
  • Caring

Tеrеncе L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Does the job but just not the prettiest!

Likeliness to Recommend

6 / 10

What differentiates UKG Pro from other similar products?

good and data points are easy to access

What is your favorite aspect of this product?

has good data points for end users

What do you dislike most about this product?

UI looks out of date

What recommendations would you give to someone considering this product?

its good. just doesnt look brand new

Pros

  • Continually Improving Product
  • Helps Innovate
  • Performance Enhancing
  • Trustworthy

Cons

  • Less Fair
  • Under Delivered
  • Charges for Enhancements

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