What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
97 Plan to Renew
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Fair
- Trustworthy
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Onboarding Offboarding
Talent Acquisition
Performance Management
Collaboration
Learning and Development
Wellness
Succession Planning
Career Pathing
Rewards Recognition
Compensation Management
Employee Engagement
Vendor Capability Ratings
Ease of IT Administration
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Ease of Customization
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Also Featured in...
Payroll
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Human Capital Management - Enterprise
Translation missing: en.product_page.ratings.score 8.4
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Workforce Management - Enterprise
Translation missing: en.product_page.ratings.score 7.6
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Benefits Administration
Translation missing: en.product_page.ratings.score 7.2
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UKG Pro Reviews
Heidi M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
Easy to use. I reccomend
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
ease of use
What is your favorite aspect of this product?
easy of use is my fav aspect
What do you dislike most about this product?
nothing i dont dislike
What recommendations would you give to someone considering this product?
give it a try
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Natalie N.
- Role: Human Resources
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Still a great investment for a leading software
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Customer service and the ability to do many of the set up/admin tasks yourself instead of waiting on the software company.
What is your favorite aspect of this product?
user friendly and fairly easy to administer within HR and without IT support.
What do you dislike most about this product?
The compensation management module needs revamped to allow for complex bonus calculations.
What recommendations would you give to someone considering this product?
Be clear on expectations with vendor on what you want and need. Ask for the help and time you need to be successful.
Pros
- Continually Improving Product
- Enables Productivity
- Inspires Innovation
- Caring
Tеrеncе L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2023
Does the job but just not the prettiest!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
good and data points are easy to access
What is your favorite aspect of this product?
has good data points for end users
What do you dislike most about this product?
UI looks out of date
What recommendations would you give to someone considering this product?
its good. just doesnt look brand new
Pros
- Continually Improving Product
- Helps Innovate
- Performance Enhancing
- Trustworthy
Cons
- Less Fair
- Under Delivered
- Charges for Enhancements