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What is UKG Pro?

UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details


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UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

85 Likeliness to Recommend

3
Since last award

91 Plan to Renew

2
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

11% Negative
4% Neutral
85% Positive

Pros

  • Respectful
  • Fair
  • Security Protects
  • Reliable

Feature Ratings

Average 77

Regulatory Compliance

80

Payroll Integration

80

Benefits Administration

78

User and Enrollment Management

77

Self Service Portal

77

Contributions and Payment Tracking

77

Archiving and Reporting

76

Provider Management

75

Vendor Capability Ratings

Average 73

Availability and Quality of Training

79

Business Value Created

76

Ease of Implementation

76

Vendor Support

75

Product Strategy and Rate of Improvement

74

Quality of Features

74

Breadth of Features

73

Ease of Customization

72

Ease of Data Integration

71

Ease of IT Administration

71

Usability and Intuitiveness

67

UKG Pro Reviews

Akash G.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

It's simply an outstanding product

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

Easy to use and business friendly

What is your favorite aspect of this product?

Talent acquisition and payroll management

What do you dislike most about this product?

Everything is fine

What recommendations would you give to someone considering this product?

It's a fantastic product if you want your business to grow faster and increase productivity

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aakash A.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Superb to know

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

Better uses

What is your favorite aspect of this product?

Services and productivity

What do you dislike most about this product?

Requirment to be implemented

What recommendations would you give to someone considering this product?

Can be if they want

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Andrea S.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

So far so good

Likeliness to Recommend

8 /10

What differentiates UKG Pro from other similar products?

Lots of features

What is your favorite aspect of this product?

Integrations

What do you dislike most about this product?

not as self intuitive as others I've used. Reports are trickier

What recommendations would you give to someone considering this product?

good product, lots of features, takes training

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular UKG Pro Comparisons

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