Extending the service desk to the enterprise can improve your organization's service delivery dramatically. Read this Executive Brief to:
  • Understand why extending the service desk is critical to IT's success.
  • Learn why extending the service desk can be difficult for organizations with low process maturity.
  • Understand Info-Tech's methodology and approach to extending the service desk.
Complete this project to position IT as an innovator and a strategic contributor to your organization's success.

Also In

Extend the Service Desk to the Enterprise

Position IT as an innovator.

Related Content


Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.