Extend the Service Desk to the Enterprise – Executive Brief

1 Download

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.

Extending the service desk to other business units beyond IT can improve overall service delivery and end-user satisfaction. Read this Executive Brief to:

  • Understand why initiating the project is critical to IT's success.
  • Learn why manual processes for tracking requests in other departments is inefficient.
  • Understand Info-Tech's methodology and approach to extending the service desk.

View the Complete Blueprint:

Extend the Service Desk to the Enterprise

Position IT as a leader in service management.

Related Content

Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019