Request Analysis

The framework for applications maintenance and change practices has been established. In this step of the program, you will be setting up a process for gathering, assessing, and accepting/denying change requests from users within the organization.

Application Maintenance

Bundle 2 of 3



Steps Tools Related Research
FastTrack Activity Excel Document

Request Analysis FastTrack

 
Create an Applications Inventory Excel Document Application Inventory  
Prioritize Maintenance Request Types Word Document

Request Prioritization Tool

 
Analyze Request Requirements Word Document

Business Requirements Template


Word Document

Compliance Checklist

 
Group Requests Into Changes Word Document

Change Configuration Record

 
Gain Change Approval Word Document

Change Advisory Board Meeting Agenda


Word Document

Change Approval Checklist


Word Document

Change Approval Notification and Conditions


Word Document

Change Advisory Board Meeting Agenda

 
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