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Application Maintenance Management
Whether it’s planned, routine, or emergency-related, the constant change involved in application maintenance must be managed in order to minimize possible downtime and maximize maintenance efforts without overrunning the maintenance budget.
Application Maintenance Management has four steps:
- Manage the Application Portfolio.
- Assess Application Maintenance Maturity.
- Assess Application Change Management Maturity.
- Evaluate Application Maintenance Process Performance.
When you have completed these steps, you will have a solid understanding of what applications are in place in the enterprise, the relative health of your applications maintenance processes, and guidelines for improvement.
Application Maintenance
Bundle 1 of 3
| Steps | Tools | Related Research |
|---|---|---|
| FastTrack Activity |
Maintenance Management FastTrack
|
|
| Create an Applications Inventory |
Application Inventory
|
|
| Develop an Application Portfolio Strategy |
Application Status Rationalization Tool
|
|
| Assess Current Application Maintenance Processes |
Application Maintenance Self-Assessment Tool
Release Management Practice ROI Calculator
|
|
| Improve Application Maintenance Processes |
Application Maintenance Improvement Opportunities Template
|
|
| Assess Current Application Change Management Processes |
Change Management Maturity Too
|
|
| Establish Application Change Management Processes |
Change Management Policy
Routine COTS Application Maintenance Policy
Change Advisory Board Charter
|
|
| Analyze Request Data and Identify Trends |
Request Trend and Analysis Tool
|
|
| Report Application Maintenance Metrics and Trends |
Guide to Understanding and Reporting Application Maintenance Metrics and Trends
|
|
| Create an Applications Inventory |
Application Inventory
|
|