Comprehensive software reviews to make better IT decisions
Interview: Josh Lee, CEO of Swit
Image source: Josh Lee, Swit
San-Francisco-based Swit is a burgeoning team collaboration suite, which released its first app in March 2019 and currently registers with over 450 companies. For users interested in unified communications and collaboration tools, the following interview with Swit CEO Josh Lee will be of interest. Areas covered include: why Swit fills a gap in the marketplace, Swit’s competitive advantages, Swit’s security governance, and a specific contrast with Office 365.
Image source: Josh Lee, Swit
Why is there a place for Swit in the communications and collaboration services marketplace?
92% of people have to use multiple apps within their company and until now there has been no companywide team collaboration app available! So we [at Swit] have seamlessly combined the two biggest components of team collaboration – messenger and task management. With Swit, users don't have to go back and forth between these two platforms any longer. This is a huge benefit for business productivity: industry data has revealed that when employees switch tabs or apps, it takes an average of 23 minutes to re-focus on their work.
What are Swit’s major competitive advantages?
Functionality: Our primary purpose is to give today’s professionals freedom from too many integrations or app hopping through chat, post, file sharing, various task managements, and still emails.
Workflow: We wanted to build one service for all teams. Agile methodology for software developers are not agile for digital marketers or sales reps. That’s why Jira, for instance, isn’t adopted for employees across all departments of a company.
Born for Enterprises: Existing team collaboration tools were designed for small-sized single teams only. However, enterprises have a number of teams, which means they need cross-team collaboration and management features. Our Premium tier, which will be available in September , would be the one and only collaboration service that meets these types of need.
These three advantages also open up growth in the category. Sure, many will switch to Swit, but Swit’s offering also invites many new users to use a collaboration app/platform.
What security governance is in place to reassure current and potential Swit users?
All data in Swit is encrypted.
Swit uses Google Cloud’s symmetric key cryptography algorithm and applies Advanced Encryption Standard decryption.
All text data and files are stored using Google Cloud Platform (GCP) standard encryption, which prevents data hijacking primarily by hackers. [These data and files] cannot be understood or reprocessed because [hackers] do not know the security key [to] access them, even if they acquired data.
From the Enterprise tier, available from late Q3, the GCP Key Management Service is linked to transmit the encryption key in the data packet transmitted per communication section. This provides stronger security to protect against the security risk, even if the data in the client is hijacked.
Most members will have an Office 365 license. What problems exist with Office 365 that might encourage potential users to switch to Swit?
We’re positioning Swit as a facilitating tool for Office 365. [The problems with Office 365 include]: Planner (too easy), MS Project (too complicated), MS Teams (many issues). [For instance], Teams’ minimum security unit is their workspaces, which means they can’t invite different members for their (private) channels from those of other workspaces. I can list more than hundreds of reasons!
Additional feature releases for Swit will be announced in the near future.
Check out the Team Collaboration Data Quadrant on SoftwareReviews: Accessed August 19, 2019
Want to Know More?
IBM is changing the terms of its ubiquitous Passport Advantage agreement to remove entitled discounts on over 5,000 on-premises software products, resulting in an immediate price increase for IBM Software & Support (S&S) across its vast customer landscape.
Google has announced several updates to its G-Suite offering, which aims to heavily integrate and better secure its teamwork applications. The move represents a clear attempt by Google to directly compete with Microsoft’s office productivity suite, with several of the G-Suite updates mirroring the logical architecture of Office 365.
As of July 1, 2020, over 70,000 small business users receiving their Microsoft 365 services from Navisite will now receive them from Intermedia. The move means that Navisite’s users now have access to a range of Intermedia offerings, including Unite, Contact Center, and AnyMeeting.
NEC customers now have access to a new set of cloud-based communications and collaboration solutions through NEC’s partnership with Intermedia, a cloud communications provider. Primarily aimed at SMEs, this new set of solutions is titled UNIVERGE BLUE.
Thinking about choosing a new software vendor but don't know where to start? Narrow down your shortlist by focusing on software that has received an Info-Tech Research Group award. New data from SoftwareReviews shows that organizations reported higher satisfaction when they switched to software that had received an Info-Tech award.
Alcatel-Lucent Enterprise has released a series of updates for their UCaaS offering, Rainbow. These updates cover aesthetics, video conferencing, and time management.
COVID-19 has not only initiated emergency remote work – it has also forced organizations to gaze into the looming economic abyss because of the pandemic lockdowns. In this climate, organizations should look in-house to see what communication and collaboration tools can be leveraged to optimize remote work. This note explores how organizations with Office 365 licenses can leverage Microsoft Teams as their collaboration hub.
Adoption is one of the biggest challenges that organizations deal with when implementing commercial project management tools. Amid a global pandemic, this challenge has only been exasperated with many working from home.
The impact of COVID-19, as it became a global pandemic in Q1 of 2020, has affected user sentiment toward software during a growing period of fear, uncertainty, and doubt. To analyze the impact, SoftwareReviews compared Satisfaction (willingness to recommend to a peer), ability to deliver Business Value (fair cost to value), and Likeliness to Renew prior to March 10 and post March 10.