Comprehensive Software Reviews to make better IT decisions

Salesforce recently announced during Dreamforce 2019 the introduction of Customer 360 Truth. The product aims to stitch together customer information from marketing, sales and customer service applications to create a unified customer ID; whether this will be the silver bullet for managing fragmented customer information remains to be seen.

The root causes of throughput issues go beyond the work assigned to delivery teams or the tactics to complete them. Cultural, leadership, and management factors play critical roles in team productivity and motivation.

Perforce Helix ALM is a suite of integrated products that centralizes and manages requirements, testing, and issue artifacts.

Aha! has improved its integration with Azure DevOps to improve release and sprint visibility for both developers and stakeholders.

SugarCRM – a well-established player in the market for CRM platforms – recently rolled out its Fall 2019 release. From a functional perspective, the release does a good job advancing SugarCRM’s capabilities in the areas of self-service, collaboration, and sales automation.

ALM Works’ Structure.Gantt extends Jira’s and Structure’s data to better manage timelines, dependencies, and resources.

DataOps is a complex topic. Industry leaders such as LinkedIn, Airbnb, and Uber have created their own operations platforms. Without open standards currently in place, Cloudera promises to incorporate an open standard in its upcoming product feature.

DataOps is a complex topic. Industry leaders such as LinkedIn, Airbnb, and Uber have created their own operations platforms. Without open standards currently in place, Cloudera promises to incorporate an open standard in its upcoming product feature.

ThoughtSpot demonstrates a new approach for enabling customers to build analytics solutions: facilitate integration with other vendors rather than trying to build/sell its own components (e.g. database, data acquisition).

ThoughtSpot demonstrates a new approach for enabling customers to build analytics solutions: facilitate integration with other vendors rather than trying to build/sell its own components (e.g. database, data acquisition).

Most of the well-established data catalog tools (a.k.a. “data governance tools”) are far from covering all requirements for proper data cataloging – but help seems to be on its way.

On January 23, Microsoft announced a change to Office 365 Pro Plus. This change will make Bing the default search engine in Google Chrome.

On January 23, Microsoft announced a change to Office 365 Pro Plus. This change will make Bing the default search engine in Google Chrome.

Oracle reported slightly better-than-expected Q2 FY20 results, but despite substantial revenue numbers and high growth areas such as Oracle Cloud, Fusion ERP, and Autonomous Database, it’s unclear when these market segments will accelerate revenue growth materially.

This is the third maintenance release since Sakai 19 was released in spring 2019. Thanks to its open-source community, Sakai is continuously providing fixes, security updates, and improvements to its users.

iSpring expands its product offering with Flora LMS, a subscription-based course-selling platform targeted at business trainers, edupreneurs, and training companies.

Infor doubles down on better implementations with Signavio’s process mining and intelligence technology. The partnership will leverage the Signavio web-based business process modeling and intelligence tool to further accelerate the decision-making process.

’Tis the season – tax season, that is – and firms looking for automation to do a bit of the heavy lifting with this year’s filings could turn to Wolters Kluwer’s solution.

On January 23, Microsoft announced a change to Office 365 Pro Plus. This change will make Bing the default search engine in Google Chrome.

Oracle reported slightly better-than-expected Q2 FY20 results, but despite substantial revenue numbers and high growth areas such as Oracle Cloud, Fusion ERP, and Autonomous Database, it’s unclear when these market segments will accelerate revenue growth materially.

Oracle reported slightly better-than-expected Q2 FY20 results, but despite substantial revenue numbers and high growth areas such as Oracle Cloud, Fusion ERP, and Autonomous Database, it’s unclear when these market segments will accelerate revenue growth materially.

This is the third maintenance release since Sakai 19 was released in spring 2019. Thanks to its open-source community, Sakai is continuously providing fixes, security updates, and improvements to its users.

Zinc, a blockchain-based automated reference checking service provider, has announced integration with SmartRecruiters, an applicant tracking system provider.

ServiceNow version New York has entered General Availability. These features should delight high-maturity IT departments but are mostly worthless for low-maturity groups.

Serviceaide announced that it has added new AI features to its Intelligent Service Management (ISM) to improve incident resolution time and overall service desk efficiency.

On January 14, Microsoft issued a statement acknowledging a crucial security flaw within its Windows 10 operating systems: a failure in the Windows 10 CryptoAPI service that affects both Windows 10 and Windows Server Update systems.

Microsoft has announced self-service purchasing, the ability for any O365 user to buy Power Platform products directly through their corporate O365 tenant. This raises numerous concerns with IT leaders and O365 administrators.

Microsoft has announced self-service purchasing, the ability for any O365 user to buy Power Platform products directly through their corporate O365 tenant. This raises numerous concerns with IT leaders and O365 administrators.

Microsoft has announced self-service purchasing, the ability for any O365 user to buy Power Platform products directly through their corporate O365 tenant. This raises numerous concerns with IT leaders and O365 administrators.

Amazon recently announced its new “AWS Data Exchange” service – users of large repositories of third-party data rejoice! With Data Exchange, AWS customers will be able to more easily take advantage of cloud-native third-party data.

On January 14, Microsoft issued a statement acknowledging a crucial security flaw within its Windows 10 operating systems: a failure in the Windows 10 CryptoAPI service that affects both Windows 10 and Windows Server Update systems.

On January 14, Microsoft issued a statement acknowledging a crucial security flaw within its Windows 10 operating systems: a failure in the Windows 10 CryptoAPI service that affects both Windows 10 and Windows Server Update systems.

On January 14, Microsoft issued a statement acknowledging a crucial security flaw within its Windows 10 operating systems: a failure in the Windows 10 CryptoAPI service that affects both Windows 10 and Windows Server Update systems.

On January 14, Microsoft issued a statement acknowledging a crucial security flaw within its Windows 10 operating systems: a failure in the Windows 10 CryptoAPI service that affects both Windows 10 and Windows Server Update systems.

On January 14, Microsoft issued a statement acknowledging a crucial security flaw within its Windows 10 operating systems: a failure in the Windows 10 CryptoAPI service that affects both Windows 10 and Windows Server Update systems.

Clearlake Capital is shaking up Ivanti’s leadership. Expect greater focus on efficiency and acquisitions beyond ITSM and IT operations.

Salesforce recently announced during Dreamforce 2019 the introduction of Customer 360 Truth. The product aims to stitch together customer information from marketing, sales and customer service applications to create a unified customer ID; whether this will be the silver bullet for managing fragmented customer information remains to be seen.

On January 23, Microsoft announced a change to Office 365 Pro Plus. This change will make Bing the default search engine in Google Chrome.

SugarCRM – a well-established player in the market for CRM platforms – recently rolled out its Fall 2019 release. From a functional perspective, the release does a good job advancing SugarCRM’s capabilities in the areas of self-service, collaboration, and sales automation.

SAP’s Digital Interconnect Group recently announced the launch of SAP Contact Center 365. In conjunction with its incumbent solutions for customer experience – particularly SAP Service Cloud – the move expands the viability of SAP as an end-to-end technology partner for contact center and customer service enablement.

Microsoft Teams’ latest innovations offer a range of benefits for healthcare organizations.

This is the third maintenance release since Sakai 19 was released in spring 2019. Thanks to its open-source community, Sakai is continuously providing fixes, security updates, and improvements to its users.

It’s not often that revolutionary solutions come up in the world of project management, so monday.com’s Peter Giffen grabbed my attention with his recent blog on blockchain. Giffen claims that blockchain will change project management. This is a bold statement considering that the piece fails to explain how exactly this change will happen. Giffen references a report from the PMI’s Brightline Initiative, consisting of several recognizable names, that also leaves much to be desired.

On January 23, Microsoft announced a change to Office 365 Pro Plus. This change will make Bing the default search engine in Google Chrome.

Earlier this year, Mavenlink announced a PSA-supporting function for targeting and tracking the ratio of billable vs. non-billable time. Consultants get a useful feature, but what about the garden-variety IT knowledge worker?

Wrike’s Laura Quiambao recently blogged about the dangers of employee burnout and highlighted how Wrike Resource can help. It’s tough to argue with her four proposed solutions, but a fifth component is absent from her analysis: engaged, responsible portfolio ownership.

Trello’s Leah Ryder recently blogged about that old and reliable observation about the four stages of team dynamics (Forming – Storming – Norming – Performing). We asked ourselves how this relates to the Trello cardwall and found a critical ingredient: the curator.

Workfront recently announced its acquisition of Atiim, a leading OKR (Objectives and Key Results) vendor. It plans to offer an integrated tool set called Workfront Goals in the coming year, connecting the objectives tracking front end (OKR software) to its work management application (Workfront, formerly known as @Task).

Salesforce recently announced during Dreamforce 2019 the introduction of Customer 360 Truth. The product aims to stitch together customer information from marketing, sales and customer service applications to create a unified customer ID; whether this will be the silver bullet for managing fragmented customer information remains to be seen.

On January 23, Microsoft announced a change to Office 365 Pro Plus. This change will make Bing the default search engine in Google Chrome.

SugarCRM – a well-established player in the market for CRM platforms – recently rolled out its Fall 2019 release. From a functional perspective, the release does a good job advancing SugarCRM’s capabilities in the areas of self-service, collaboration, and sales automation.

SAP’s Digital Interconnect Group recently announced the launch of SAP Contact Center 365. In conjunction with its incumbent solutions for customer experience – particularly SAP Service Cloud – the move expands the viability of SAP as an end-to-end technology partner for contact center and customer service enablement.

SAP’s Digital Interconnect Group recently announced the launch of SAP Contact Center 365. In conjunction with its incumbent solutions for customer experience – particularly SAP Service Cloud – the move expands the viability of SAP as an end-to-end technology partner for contact center and customer service enablement.

Microsoft Teams’ latest innovations offer a range of benefits for healthcare organizations.

Oracle reported slightly better-than-expected Q2 FY20 results, but despite substantial revenue numbers and high growth areas such as Oracle Cloud, Fusion ERP, and Autonomous Database, it’s unclear when these market segments will accelerate revenue growth materially.

Infor doubles down on better implementations with Signavio’s process mining and intelligence technology. The partnership will leverage the Signavio web-based business process modeling and intelligence tool to further accelerate the decision-making process.

Artificial intelligence continues to fuel the arms race among ERP vendors. Earlier this year, Oracle announced that it has extended the AI (machine learning, to be more precise) capabilities within the ERP Cloud and EPM Cloud products.

It is no surprise that this year’s OpenWorld conference continued to focus on Oracle’s cloud efforts. We dive in to discover if Oracle is doing enough to catch up to the competition of Amazon’s AWS, Microsoft’s Azure and Office clouds, and Google’s GCP.

Oracle is aiming to make it extremely easy to shift your VMware workloads to the Oracle Cloud. In addition, it will provide you the capability to choose where your data will reside. This is an important feature for organizations concerned about data sovereignty.

Microsoft smashed the numbers with its Q4 2019 earnings report, with revenues rising a stellar 12% and hitting on all cylinders with quarterly revenue of $33.7 billion. Notable increases include Azure, growth up 64%; Surface, up 14%; and LinkedIn, up 25%.

Serviceaide announced that it has added new AI features to its Intelligent Service Management (ISM) to improve incident resolution time and overall service desk efficiency.

On January 14, Microsoft issued a statement acknowledging a crucial security flaw within its Windows 10 operating systems: a failure in the Windows 10 CryptoAPI service that affects both Windows 10 and Windows Server Update systems.

Microsoft has announced self-service purchasing, the ability for any O365 user to buy Power Platform products directly through their corporate O365 tenant. This raises numerous concerns with IT leaders and O365 administrators.

DataOps is a complex topic. Industry leaders such as LinkedIn, Airbnb, and Uber have created their own operations platforms. Without open standards currently in place, Cloudera promises to incorporate an open standard in its upcoming product feature.

ThoughtSpot demonstrates a new approach for enabling customers to build analytics solutions: facilitate integration with other vendors rather than trying to build/sell its own components (e.g. database, data acquisition).

Facial recognition technologies (FRTs) are in the news again. This time, it is Clearview AI, a small company that until recently was virtually unknown to everyone except the 600 law enforcement agencies using its technology to match people’s photos to their online presence.

The emergence and growth of Rainforest QA has shone a different light in a market that is dominated by big-name players like HP and IBM. Rainforest streamlines test design and management and expands test coverage through its extensive tester network.