Right-Size Your Enterprise Application Support Team
Stop guessing. Make data-driven decisions about your support team.
This blueprint walks you through building an optimized application support team. It provides practical steps to estimate staffing needs, define role requirements, determine your sourcing strategy, and validate KPIs that align with business outcomes. By following this approach, organizations can eliminate guesswork and move towards an optimized application support team.
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A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.
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Mature and Scale Product Ownership
Evolve Your Software Development Lifecycle Into a Solution Delivery Lifecycle
Adopt Generative AI in Solution Delivery
Boost Solution Delivery Throughput With AI
Estimate Software Delivery With Confidence
Select and Use SDLC Metrics Effectively
Improve Application Development Throughput
Activate Your Augmented Reality Initiative
Spread Best Practices With an Agile Center of Excellence
Perform an Agile Skills Assessment
Deliver on Your Digital Product Vision
Mentoring for Agile Teams
Implement DevOps Practices That Work
Deliver Digital Products at Scale
Enhance Your Solution Architecture Practices
Define a Release Management Process to Deliver Lasting Value
2020 Applications Priorities Report
Agile Readiness Assessment Survey
Define a Sourcing Strategy for Your Development Team
Define the Role of Project Management in Agile and Product-Centric Delivery
Implement a Transformative IVR Experience That Empowers Your Customers
Create an Agile-Friendly Project Gating and Governance Approach
Develop Your Agile Approach for a Successful Transformation
Take the First Steps to Embrace Open-Source Software
Enable Product Delivery – Executive Leadership Workshop
Right-Size Your Enterprise Application Support Team