Microsoft

Microsoft Teams

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

8.5

Composite Score

Composite
Score

8.7

CX Score

CX
Score

+88

Emotional Footprint

Emotional
Footprint

90%

Likeliness to Recommend

Likeliness
to Recommend

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Category Features
  • Blog Support
  • |
  • Calendars
  • |
  • Customizable Branding
  • |
  • Discussion Forums
  • |
  • Document Management
  • |
  • Employee Directory
  • |
  • Employee Engagement
  • |
  • End-User Workflow Customization
  • |
  • File Sharing Collaboration
  • |
  • Home Page
  • |
  • Instant Messaging
  • |
  • Integrations
  • |
  • Mobile App
  • |
  • News Feed
  • |
  • Reporting and Analytics
  • |
  • Task Management
  • |
  • Wiki Support
  • |
  • Workflow & Approvals

Report

Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Recommends
9/10

Industry Specific Role

Excellent remote working collaboration software

Vendor Capability Satisfaction

  • 3
  • Ease of Implementation
  • 4
  • Availability and Quality of Training
  • 3
  • Ease of Customization
  • 3
  • Ease of IT Administration
  • 2
  • Ease of Data Integration
  • 3
  • Vendor Support
  • 3
  • Usability and Intuitiveness
  • 4
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features
  • 2
  • Breadth of Features
  • 3
  • Business Value Created

Product Feature Satisfaction

  • 2
  • Discussion Forums
  • 2
  • Document Management
  • 2
  • File Sharing Collaboration
  • 2
  • Home Page
  • 3
  • Blog Support
  • 3
  • Calendars
  • 3
  • Employee Directory
  • 3
  • Employee Engagement
  • 3
  • End-User Workflow Customization
  • 3
  • Integrations
  • 3
  • Reporting and Analytics
  • 3
  • Task Management
  • 3
  • Wiki Support
  • 3
  • Workflow & Approvals
  • 4
  • Instant Messaging
  • 4
  • News Feed
Recommends
9/10

C Level

The best collaboration experience for Office365

Vendor Capability Satisfaction

  • 4
  • Ease of Data Integration
  • 3
  • Business Value Created
  • 4
  • Breadth of Features
  • 4
  • Ease of Implementation
  • 3
  • Availability and Quality of Training
  • 2
  • Ease of Customization
  • 3
  • Ease of IT Administration
  • 3
  • Vendor Support
  • 3
  • Usability and Intuitiveness
  • 4
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features

Product Feature Satisfaction

  • 2
  • Blog Support
  • 2
  • Calendars
  • 2
  • News Feed
  • 2
  • Wiki Support
  • 2
  • Workflow & Approvals
  • 3
  • Document Management
  • 3
  • Employee Engagement
  • 3
  • End-User Workflow Customization
  • 3
  • Home Page
  • 3
  • Instant Messaging
  • 3
  • Integrations
  • 3
  • Reporting and Analytics
  • 3
  • Task Management
  • 4
  • Discussion Forums
  • 4
  • Employee Directory
  • 4
  • File Sharing Collaboration
Recommends
9/10

Information Technology

Amazing Communication Platform

Vendor Capability Satisfaction

  • 4
  • Business Value Created
  • 3
  • Ease of Implementation
  • 3
  • Availability and Quality of Training
  • 3
  • Ease of Customization
  • 3
  • Ease of IT Administration
  • 3
  • Ease of Data Integration
  • 3
  • Vendor Support
  • 4
  • Usability and Intuitiveness
  • 3
  • Product Strategy and Rate of Improvement
  • 4
  • Quality of Features
  • 3
  • Breadth of Features

Product Feature Satisfaction

  • 3
  • Blog Support
  • 3
  • Calendars
  • 3
  • Discussion Forums
  • 3
  • Document Management
  • 3
  • Employee Directory
  • 3
  • Employee Engagement
  • 3
  • End-User Workflow Customization
  • 3
  • File Sharing Collaboration
  • 3
  • Home Page
  • 3
  • Instant Messaging
  • 3
  • Integrations
  • 3
  • News Feed
  • 3
  • Reporting and Analytics
  • 3
  • Task Management
  • 3
  • Wiki Support
  • 3
  • Workflow & Approvals
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