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Microsoft Corporation

Microsoft Teams

8.6 /10

967 Reviews Write a Review

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

0 Top Rated Capabilities

2 Top Rated Features

2023

4 Top Rated Capabilities

5 Top Rated Features

2022

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

88 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

4% Negative

7% Neutral

89% Positive

Pros

Enables Productivity
Respectful
Fair
Reliable

Feature Ratings

Average 80

Instant Messaging

File Sharing Collaboration

Mobile App

Calendars

Employee Directory

Employee Engagement

Networked Enterprise

Task Management

Document Management

Interactive Organizational Chart

App Delivery and Access

Vendor Capability Ratings

Average 81

Ease of IT Administration

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Unified Communications as a Service

Translation missing: en.product_page.ratings.score 8.8

View Microsoft Teams in this category (opens in a new tab)

Web and Video Conferencing - Enterprise

Translation missing: en.product_page.ratings.score 8.7

View Microsoft Teams in this category (opens in a new tab)

Business Instant Messaging - Enterprise

Translation missing: en.product_page.ratings.score 8.7

View Microsoft Teams in this category (opens in a new tab)

Microsoft Teams Reviews

Billy M.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Easy to use, but a bit pricey.

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Client's Interest First
Generous Negotitation
Includes Product Enhancements

Arun S.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Absolutely a delight to use

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It is highly reliable and easy to use.

What is your favorite aspect of this product?

Security features

What do you dislike most about this product?

Sometimes the inbuilt apps and sharepoint makes it slow.

What recommendations would you give to someone considering this product?

for business messaging and online sharepoint, it is the best solution in market.

Pros

Helps Innovate
Continually Improving Product
Efficient Service
Inspires Innovation

Nishant J.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Great Instant Communication Product

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft teams serves the purpose of Instant Messaging, while provided other benefits like team collaborations, file sharing, multi user support, video/audio conferencing. It makes one amalgamated product with integrates well with other Microsoft suit products and hence enchaining employees productivity.

What is your favorite aspect of this product?

Team collaboration, Document manager, Sharepoint are very good when it comes to any product development and delivery. ,

What do you dislike most about this product?

At times new versions have been Slow, and users have experienced Logout issues frequently.

What recommendations would you give to someone considering this product?

No brainer, when it comes to Instant Messaging product which is well integrated with Office365 and other Microsoft Products

Pros

Altruistic
Helps Innovate
Reliable
Trustworthy

Latest Research

Microsoft Teams

What is Microsoft Teams?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Microsoft Teams Ratings

88 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Microsoft Teams?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Mobile App Android and iOS app that users can download.

Calendars Ability to manage and view employee schedules, and book meetings.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Networked Enterprise An interconnected digital destination with a unique hub and spoke architecture that easily scales as your organization grows.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Interactive Organizational Chart An interactive org chart of the company so that users can see roles, departments, teams, etc.

App Delivery and Access Provides users with access to apps they need to be productive.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Unified Communications as a Service

Web and Video Conferencing - Enterprise

Business Instant Messaging - Enterprise

Microsoft Teams Reviews

Billy M.

Easy to use, but a bit pricey.

Likeliness to Recommend

Pros

Arun S.

Absolutely a delight to use

Likeliness to Recommend

Pros

Nishant J.

Great Instant Communication Product

Likeliness to Recommend

Pros

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Title

Feature Ratings

Instant Messaging

File Sharing Collaboration

Mobile App

Calendars

Employee Directory

Employee Engagement

Networked Enterprise

Task Management

Document Management

Interactive Organizational Chart

App Delivery and Access

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support