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Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
8% Neutral
89% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Instant Messaging

90

File Sharing Collaboration

85

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

81

Granular Access Management

81

Cross Platform Support

80

Search

78

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Ease of IT Administration

82

Breadth of Features

82

Usability and Intuitiveness

81

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Varun N.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

How did we ever work without Teams?

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

The Microsoft Office 365 ecosystem is hands down a great suite of products and Teams fits in perfectly. Don't know of any other product suite with such a capable set of features.

What is your favorite aspect of this product?

The New Teams starts up pretty quickly, the lightweight nature is quite evident. The mobile integration is seamless and love this feature.

What do you dislike most about this product?

The previous version was clunky and a memory hog, the new version if far lighter, but it sometimes freezes for no apparent reason and I have not been able to figure out why.

What recommendations would you give to someone considering this product?

Invest in Teams if already part of the O365 ecosystem to get the best out of this product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pranith A.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Can't imagine my life without teams.

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

It's companion apps in office 365 and the ability to use 3rd party apps

What is your favorite aspect of this product?

The user interface in both mobile and desktop app

What do you dislike most about this product?

When I am sharing my screen, the controls of camera, mic and more are stuck on top. I should be able to move that tool bar to another point on the screen as I might want to access any tab or buttons behind the tool bar. I wish this can change

What recommendations would you give to someone considering this product?

Buy it if you want to build a super efficient team

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jerson C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Nice tool but very confusing

Likeliness to Recommend

9 /10

What do you dislike most about this product?

its confusing

What recommendations would you give to someone considering this product?

its simple and good camera

Pros

  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Efficient Service

Cons

  • Vendor's Interest First
  • Less Performance Enhancing
  • Less Caring

Most Popular Microsoft Teams Comparisons

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