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Business Instant Messaging - Enterprise

Business Instant Messaging software is designed to help people working on a common task to attain their goals. Modern team collaboration software combines messaging (text, voice, video) with file sharing over both public and private networks.

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Business Instant Messaging - Enterprise Products

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Slack

Slack

Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.

Badge Winner
Badge Winner

8.9

Composite Score

9.2

CX Score

+93

Emotional Footprint

92%

Likeliness to Recommend

811

Reviews

Google

Google Chat

From direct messages to group conversations, Google Chat helps teams and businesses collaborate fluidly and efficiently from anywhere. Securely connect with anyone you work with, and take group work to the next level with shared chat, files and tasks.

Badge Winner
Badge Winner

8.7

Composite Score

8.9

CX Score

+92

Emotional Footprint

87%

Likeliness to Recommend

174

Reviews

Facebook

Workplace from Meta

Workplace is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

8.6

Composite Score

9.1

CX Score

+95

Emotional Footprint

87%

Likeliness to Recommend

50

Reviews

Cisco Systems

Webex

Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.

8.5

Composite Score

8.8

CX Score

+90

Emotional Footprint

88%

Likeliness to Recommend

346

Reviews

Microsoft Corporation

Microsoft Teams

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

8.4

Composite Score

8.6

CX Score

+86

Emotional Footprint

87%

Likeliness to Recommend

1060

Reviews

Cisco Systems

Cisco Jabber

Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.

8.3

Composite Score

8.7

CX Score

+88

Emotional Footprint

83%

Likeliness to Recommend

47

Reviews

Zoho

Zoho Cliq

Zoho Cliq simplifies your team communication with organized conversations, information that's easy to find and by connecting to the tools you love.

8.3

Composite Score

8.8

CX Score

+89

Emotional Footprint

84%

Likeliness to Recommend

33

Reviews

Micro Focus

Micro Focus GroupWise

Micro Focus GroupWise is a complete collaboration software solution that provides email, calendaring, instant messaging, task management, contact and document management functions. GroupWise has long been praised by customers and industry watchers for its security and reliability.

9.1

Composite Score

9.5

CX Score

+96

Emotional Footprint

90%

Likeliness to Recommend

25

Reviews

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