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Zoho Cliq Logo Award Winner Product Badge
Zoho Cliq Logo Award Winner Product Badge
Zoho

Zoho Cliq

8.9 / 10
Category
Zoho Cliq
8.9 / 10

What is Zoho Cliq?

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.

Company Details


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Awards & Recognition

Zoho Cliq won the following awards in the Business Instant Messaging - Enterprise category

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Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

0% Negative
5% Neutral
95% Positive

Pros

  • Fair
  • Enables Productivity
  • Trustworthy
  • Reliable

Feature Ratings

Average 85

Instant Messaging

90

File Sharing Collaboration

87

Notifications

87

Document Collaboration

85

Search

84

Granular Access Management

84

Integration With Productivity Tools

83

Cross Platform Support

81

Vendor Capability Ratings

Average 85

Breadth of Features

95

Ease of Customization

95

Ease of Data Integration

95

Ease of IT Administration

95

Quality of Features

95

Usability and Intuitiveness

95

Ease of Implementation

94

Availability and Quality of Training

92

Business Value Created

92

Product Strategy and Rate of Improvement

90

Vendor Support

86

Zoho Cliq Reviews

Darrel C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

"Incredible Product"

Likeliness to Recommend

9 / 10

What differentiates Zoho Cliq from other similar products?

The platform also offers a wide range of features for team communication and collaboration, including instant messaging, voice and video calls, and file sharing as compared to other alternative products.

What is your favorite aspect of this product?

The platform offers a wide range of features for team communication and collaboration, including instant messaging, voice and video calls, and file sharing.

What do you dislike most about this product?

While it integrates with popular third-party apps, the selection of integrations may not be as extensive as some other collaboration platforms.

What recommendations would you give to someone considering this product?

Before considering Zoho Cliq, ensure you develop built-in analytics and reporting capabilities to help teams gain insights into communication patterns, team performance, and productivity metrics. This would enable organizations to make data-driven decisions and optimize their workflows.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Sean S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Zoho Cliq: Simplifying Inter-Team Cooperation

Likeliness to Recommend

9 / 10

What differentiates Zoho Cliq from other similar products?

Its secure channels allow us to chat directly with Scrum masters and lead developers, ensuring that new sprints won't impact existing query logic, schema dependencies, or cache integrity across shared tables. The option to mention specific users allows for efficient coordination on deployment timing without causing productivity interruptions. Threaded message histories also facilitate transparent tracking of any necessary database tweaks to restore performance standards for feature teams. Rather than relying on buried emails, Cliq maintains a complete chronology of decisions as a reference for future releases.

What is your favorite aspect of this product?

One great tool for encouraging more extensive team discussions is Zoho Cliq. It is essential to validate index optimization or ETL changes through peer review before new fields are introduced by a feature team. The chat room style threads keep all inputs grouped for streamlined sign-off.

What do you dislike most about this product?

Although Zoho Cliq lacks advanced notification filters to customize alerts when I am offline, it provides a unified collaboration window for development teams to promptly resolve any backend database constraints, which is indispensable.

What recommendations would you give to someone considering this product?

Efficient communication channels with development teams are crucial, especially when data changes or access issues arise. While Zoho Cliq may struggle to keep pace with Agile software and delivery pipelines that require tight coordination across functions, it remains a valuable tool for facilitating collaboration and resolving issues.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cavin S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Unique Features.

Likeliness to Recommend

9 / 10

What differentiates Zoho Cliq from other similar products?

Zoho Cliq offers a range of bots and integrations with other Zoho apps and third-party services, enabling automation and extending functionality.

What is your favorite aspect of this product?

Users can customize their Cliq experience with bots, integrations, and channel settings tailored to their specific needs.

What do you dislike most about this product?

New users may experience a learning curve when navigating Cliq's features and customization options.

What recommendations would you give to someone considering this product?

Provide adequate training and resources to help users fully leverage Cliq's features and customization options.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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