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What is Google Chat?
From direct messages to group conversations, Google Chat helps teams and businesses collaborate fluidly and efficiently from anywhere. Securely connect with anyone you work with, and take group work to the next level with shared chat, files and tasks.
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
92 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Chat?
Pros
- Reliable
- Respectful
- Enables Productivity
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Search
Document Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Google Chat Reviews
![](https://cdn.softwarereviews.com/production/profile_image/2168190/original/2168190.jpg?1721764612)
YOGENDER T.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jul 2024
Hi It's totally worth it.
Likeliness to Recommend
What differentiates Google Chat from other similar products?
It is very easy to use and UI is good and you can chat by notifications and see full message under notification itself, you don't have to open the app regularly and you can collaborate with team anytime from anywhere and I think it take low bandwidth as well so message transfers very quick.
What is your favorite aspect of this product?
And easy to use and emoji options
What do you dislike most about this product?
I don't have anything to dislike to Google chat, it has all what I need for my work, but yes you can add more emojis in chat.
What recommendations would you give to someone considering this product?
Add gifs and more emojis into chat option
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
![](https://cdn.softwarereviews.com/production/profile_image/2129916/original/2129916.jpg?1721974999)
Ashutosh S.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Jul 2024
Easy to use and amazing product
Likeliness to Recommend
What differentiates Google Chat from other similar products?
1) Integration with Google Workspace: Google Chat integrates seamlessly with other Google Workspace apps like Gmail, Google Calendar, Google Drive, and Google Meet, allowing for a cohesive and efficient workflow. 2) Google Assistant Integration: It includes Google Assistant, which can help automate tasks, set reminders, and provide information within the chat.
What is your favorite aspect of this product?
Bots and integrations Smart reply and suggestions
What do you dislike most about this product?
Nothing to dislike in this product
What recommendations would you give to someone considering this product?
Must try once.
Pros
- Effective Service
- Caring
- Friendly Negotiation
- Appreciates Incumbent Status
![](https://cdn.softwarereviews.com/production/profile_image/2194469/original/2194469.jpg?1720930663)
Siddharth j.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2024
Easy to use product
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Its a nice product but less features
What is your favorite aspect of this product?
User Interface of chatting is easy
What do you dislike most about this product?
Features are not there
What recommendations would you give to someone considering this product?
You can have this tool but there are other tools as well which are good and have features
Pros
- Trustworthy
- Acts with Integrity
- Helps Innovate
- Performance Enhancing