Infrastructure & Operations

Communications Guide Poster Template

Use this poster as a visual aid to guide users toward the best communication channel for different message types.

Meeting Challenges and Best Practices

Identify your organization's key meeting challenges and best practices to fix them.

Run Better Meetings – Phases 1-3

Hybrid, virtual, or in person – set meeting best practices that support your desired meeting norms. Begin to run better meetings by identifying your meetings' current...

Run Better Meetings – Executive Brief

Meetings are hard enough when everyone is in person, never mind when they're virtual or hybrid meetings.

Run Better Meetings

The pandemic introduced many to the importance of running meetings well, whether they are held in person, remotely, or in a hybrid delivery model. You have an opportunity...
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Front Continues Aggressive Growth and Product Innovations

On October 6, 2021, Front briefed Info-Tech on their latest product functionality and roadmap, alongside their growth in the EMEA region. Front – a unified customer...

Enterprise Connect 2021: Trends and Keynote Highlights

Enterprise Connect is North America’s premier conference for advances in communications, collaboration, and customer experience technologies. In this note, Thomas Randall...

BlueJeans Announces “Next-Generation BlueJeans” Suite and Google Glass Partnership

On October 8, 2021, BlueJeans by Verizon announced their “Next-Generation BlueJeans” suite and partnership with Google Glass. The Next-Generation suite ties BlueJeans...

Zoom Announces New Products and Significant Innovations at Zoomtopia 2021

At its fifth annual Zoomtopia conference, Zoom announced a wide range of innovations and upcoming products, including feature improvements for Zoom’s core...

Five9 Outlines Voice Technologies Roadmap at CX Summit 2021

Five9’s CX Summit for 2021 hosted events and interactive sessions that explored best practices for using Five9 as well as an outline of Five9’s roadmap for the coming...
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