Infrastructure & Operations

Build a Digital Workspace Strategy

The most important aspect of implementing a digital workspace is organizational change management. To truly take advantage of these advertised benefits, IT needs a...
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Build a Digital Workspace Strategy – Executive Brief

If IT does this alone, the digital workspace will fail to achieve the desired benefits.

Build a Digital Workspace Strategy – Phases 1-3

Ensure people spend less time searching, more time getting work done while working remotely.

Build a Digital Workspace Strategy – Phase 1: Identify the Digital Workspace You Want to Build

Ensure that the digital workspace addresses real problems the business is facing.

Digital Workspace Strategy Template

This strategy template will help you to quickly build an effective approach to digital workspaces.

Digital Workspace Executive Presentation Template

Concisely explain key project components to senior stakeholders

Build a Digital Workspace Strategy – Phase 2: Identify High-Level Requirements

Drive requirements through a well-designed value proposition.

Sample Digital Workspace Value Proposition

Analyze user needs to ensure that your digital workspace provides real user value

Build a Digital Workspace Strategy – Phase 3: Identify Initiatives and a High-Level Roadmap

Take an agile approach to building your digital workspace.

Genesys Briefs on “Experience as a Service” for the Contact Center

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on...
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