Infrastructure & Operations

AIOps Roadmap Tool

Create an actionable plan for your AIOps project.

AIOps Shortlisting Tool

Leverage this tool to produce a shortlist of AIOps processes that will help you the most in reaching your goals.

AIOps Project Summary Template

Use this template to build your business case and get everyone on board with your AIOps initiative. This template can be used to prepare an executive presentation.

AIOps Prerequisites Assessment Tool

Use this tool to identify the maturity level of your IT operations before you implement AI capabilities.

Improve IT Operations With AI and ML – Phases 1-3

AI, ML, and IT automation are becoming a necessity for managing complex organizations, enabling speed and agility of response. AI can potentially streamline most IT...

Improve IT Operations With AI and ML– Executive Brief

AI, ML, and IT automation are becoming a necessity for managing complex organizations, enabling speed and agility of response. AI can potentially streamline most IT...

Smarp Briefs on the Latest Updates to Its Communications and Advocacy Solution

On June 17, 2021, Smarp briefed Info-Tech on the latest updates to its communications and advocacy platform. Based out of Helsinki, Smarp provides solutions for over 300...

Aspect Software Briefs on the Rationale for Its Noble Systems Merger

On June 18, 2021, Aspect Software briefed Info-Tech on the rationale behind its merger with Noble Systems to found Alvaria. Aspect and Noble announced the merger on May...

BlueJeans Outlines Its 2H 2021 Product Roadmap

On June 3, 2021, BlueJeans provided an update on its product direction for 2H 2021. BlueJeans is now fully integrated with Verizon One, completing Verizon’s full UCaaS...

Service Configuration Management Roadmap Tool

Use this lightweight tool for your SCM implementation project to prioritize and track timelines, owners, progress, and more.
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