Rapidly Improve Your IT Processes
Invest time in process improvement today to save time tomorrow.
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Process improvement is something we all know we have to do, and yet, we are reluctant to. Like exercising or eating our vegetables. That reluctance manifests in several ways:
- Resistance to change: Organizations rush implementation, assuming employees will adapt.
- Misaligned priorities: Teams work in silos, with leaders assuming alignment happens organically.
- Lack of true leadership support: Leadership may offer verbal support but fail to back them up with action.
Improvements don’t need to take months. By leveraging the people who work within the process, who know what is broken and what needs to be fixed, accelerates time to improvement.
- Focus on the right problems.
- Engage the right people.
- Accomplish your improvement goals in days, not months or years.
Book Your Workshop
Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
Book NowModule 1: Getting Ready for Process Improvement
The Purpose
Key Benefits Achieved
| Activities: | Outputs: | |
|---|---|---|
| 1.1 | Debrief your M&G diagnostic (Route 1) |
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| 1.2 | Assess your readiness for process improvement |
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| 1.3 | Select and prioritize your processes (Route 2) |
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| 1.4 | Define your process improvement guiding principles |
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| 1.5 | Engage your stakeholders for process improvement support |
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Module 2: The Basics of Process Improvement
The Purpose
Key Benefits Achieved
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | The barriers to effective process in your organization |
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| 2.2 | Understanding process improvement tools |
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| 2.3 | How to identify waste in your processes |
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Module 3: Rapidly Improve Your Processes
The Purpose
Key Benefits Achieved
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Define value |
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| 3.2 | Document your process |
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| 3.3 | Optimize your process |
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| 3.4 | Validate your improved process |
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Module 4: Shift From Process Improvement to Continuous Improvement
The Purpose
Key Benefits Achieved
| Activities: | Outputs: | |
|---|---|---|
| 4.1 | Test the resilience of your process |
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| 4.2 | Develop your action plan and next steps |
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Module 5: Next Steps and Wrap-Up
The Purpose
Key Benefits Achieved
Gain a
| Activities: | Outputs: | |
|---|---|---|
| 5.1 | Prepare completed process documents |
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| 5.2 | Month 1: Set up weekly support calls |
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| 5.3 | Set up support calls for months 3 and 6 |
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