TeamDynamix

TeamDynamix ITSM

TeamDynamix offers a combined Service & Project Management platform: ticketing, incidents, problems, asset / configuration, change management and project portfolio management – all in one. The solution is highly flexible and configurable – configured to YOUR level of ITIL adoption – with a WCAG 2.0 AA compliant portal branded to YOUR company. Project Portfolio Management as you like it – use waterfall, agile, card wall or task lists – depending on the project type. The platform is easy to use, own & operate – with no coding/scripting. Webhooks & APIs accommodate integration and all is supported by a full service implementation & support team at TeamDynamix.

8.3

Composite Score

Composite
Score

8.6

CX Score

CX
Score

+86

Emotional Footprint

Emotional
Footprint

87%

Likeliness to Recommend

Likeliness
to Recommend

All Reviews

Response
Distribution
98Reviews

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Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Neutral
7/10

Information Technology

Good Product, easy to use, reporting could be better.

Vendor Capability Satisfaction

  • 3
  • 2
  • 3
  • 2
  • 3
  • 4
  • 4
  • 3
  • 3
  • 2
  • 4

Product Feature Satisfaction

  • -
  • Business Application Integration
  • 2
  • End-User Self-Serve
  • 2
  • End-User Support Solutions
  • 2
  • Integrated Knowledge Management
  • -
  • Integration with IT Tools
  • 1
  • Multi-Device Capability
  • 3
  • Multi-Site Functionality
  • 2
  • Reporting
  • 2
  • Service Catalog
  • -
  • Systems Management Integration
  • 4
  • Technician Administration
Recommends
9/10

Information Technology

Reliable, easy-to-use ITSM

Vendor Capability Satisfaction

  • 2
  • 3
  • 3
  • 2
  • 2
  • 2
  • 3
  • 3
  • 3
  • 3
  • 3

Product Feature Satisfaction

  • 4
  • Business Application Integration
  • 3
  • End-User Self-Serve
  • 4
  • End-User Support Solutions
  • 4
  • Integrated Knowledge Management
  • 3
  • Integration with IT Tools
  • 3
  • Multi-Device Capability
  • -
  • Multi-Site Functionality
  • 3
  • Reporting
  • 4
  • Service Catalog
  • 4
  • Systems Management Integration
  • 3
  • Technician Administration
Recommends
10/10

Information Technology

An ESM platform and framework to meet IT demands.

Vendor Capability Satisfaction

  • 3
  • Business Value Created
  • 3
  • Breadth of Features
  • 4
  • Quality of Features
  • 3
  • Product Strategy and Rate of Improvement
  • 4
  • Usability and Intuitiveness
  • 4
  • Vendor Support
  • 3
  • Ease of Data Integration
  • 3
  • Ease of IT Administration
  • 3
  • Ease of Customization
  • 4
  • Availability and Quality of Training
  • 3
  • Ease of Implementation

Product Feature Satisfaction

  • 2
  • Reporting
  • 3
  • Business Application Integration
  • 3
  • Integration With IT Tools
  • 3
  • Multi-Site Functionality
  • 3
  • Systems Management Integration
  • 3
  • Technician Administration
  • 4
  • End User Self Serve
  • 4
  • End User Support Solutions
  • 4
  • Integrated Knowledge Management
  • 4
  • Multi Device Capability
  • 4
  • Service Catalog
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