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    TeamDynamix

    TeamDynamix ITSM

    TeamDynamix offers a combined Service & Project Management platform: ticketing, incidents, problems, asset / configuration, change management and project portfolio management – all in one. The solution is highly flexible and configurable – configured to YOUR level of ITIL adoption – with a WCAG 2.0 AA compliant portal branded to YOUR company. Project Portfolio Management as you like it – use waterfall, agile, card wall or task lists – depending on the project type. The platform is easy to use, own & operate – with no coding/scripting. Webhooks & APIs accommodate integration and all is supported by a full service implementation & support team at TeamDynamix.

    8.3

    Composite Score

    Composite
    Score

    8.6

    CX Score

    CX
    Score

    +86

    Emotional Footprint

    Emotional
    Footprint

    87%

    Likeliness to Recommend

    Likeliness
    to Recommend

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    Product Reviews

    • -
    • 1
    • 2
    • 3
    • 4
    Neutral
    7/10

    Information Technology

    Good Product, easy to use, reporting could be better.

    Vendor Capability Satisfaction

    • 3
    • 2
    • 3
    • 2
    • 3
    • 4
    • 4
    • 3
    • 3
    • 2
    • 4

    Product Feature Satisfaction

    • -
    • Business Application Integration
    • 2
    • End-User Self-Serve
    • 2
    • End-User Support Solutions
    • 2
    • Integrated Knowledge Management
    • -
    • Integration with IT Tools
    • 1
    • Multi-Device Capability
    • 3
    • Multi-Site Functionality
    • 2
    • Reporting
    • 2
    • Service Catalog
    • -
    • Systems Management Integration
    • 4
    • Technician Administration
    Recommends
    9/10

    Information Technology

    Reliable, easy-to-use ITSM

    Vendor Capability Satisfaction

    • 2
    • 3
    • 3
    • 2
    • 2
    • 2
    • 3
    • 3
    • 3
    • 3
    • 3

    Product Feature Satisfaction

    • 4
    • Business Application Integration
    • 3
    • End-User Self-Serve
    • 4
    • End-User Support Solutions
    • 4
    • Integrated Knowledge Management
    • 3
    • Integration with IT Tools
    • 3
    • Multi-Device Capability
    • -
    • Multi-Site Functionality
    • 3
    • Reporting
    • 4
    • Service Catalog
    • 4
    • Systems Management Integration
    • 3
    • Technician Administration
    Recommends
    10/10

    Information Technology

    An ESM platform and framework to meet IT demands.

    Vendor Capability Satisfaction

    • 3
    • Business Value Created
    • 3
    • Breadth of Features
    • 4
    • Quality of Features
    • 3
    • Product Strategy and Rate of Improvement
    • 4
    • Usability and Intuitiveness
    • 4
    • Vendor Support
    • 3
    • Ease of Data Integration
    • 3
    • Ease of IT Administration
    • 3
    • Ease of Customization
    • 4
    • Availability and Quality of Training
    • 3
    • Ease of Implementation

    Product Feature Satisfaction

    • 2
    • Reporting
    • 3
    • Business Application Integration
    • 3
    • Integration With IT Tools
    • 3
    • Multi-Site Functionality
    • 3
    • Systems Management Integration
    • 3
    • Technician Administration
    • 4
    • End User Self Serve
    • 4
    • End User Support Solutions
    • 4
    • Integrated Knowledge Management
    • 4
    • Multi Device Capability
    • 4
    • Service Catalog
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