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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Reliable

Feature Ratings

Average 83

Lead Management

86

Collaboration

86

Sales Management

85

Activity and Workflow Management

84

Account and Contact Management

84

Marketing Management

83

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

79

Quote Contract and Proposal

78

Mobile

76

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

84

Ease of Implementation

83

Ease of IT Administration

83

Availability and Quality of Training

83

Business Value Created

83

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

82

Ease of Customization

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

Enrica M.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

A very complete software to manage leads

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

A great interface and a lot of functions combined together

What is your favorite aspect of this product?

Easy to use and with a great potential in automation

What do you dislike most about this product?

maybe sometimes it's not so easy to understand all the possibilities you have

What recommendations would you give to someone considering this product?

one of the top, definitely

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bùi H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

workflow and tracking customer journeys clearly

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Other CRM software I've used like Zoho CRM or Salesforce also have features like HubSpot Sales Hub, but HubSpot's modules and reports have always been an intuitive interface that I love more.

What is your favorite aspect of this product?

Display, module, detailed report Easy to interact and deploy generate leads

What do you dislike most about this product?

The current cost of purchasing Hubsport is somewhat higher than other software of the same type, although the features and efficiency it brings are somewhat better. However, if cost is a consideration, this is a disadvantage

What recommendations would you give to someone considering this product?

If you only use it for personal projects, the free version is quite full of necessary features, but if you use it for a larger campaign you will need to consider the purchase cost.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jhinie C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Very efficient!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub is a cloud-based CRM platform that allows sales team to streamline pipeline. For me, it offers a better solution and it's customizable and easy to adapt.

What is your favorite aspect of this product?

My favorite aspect of this product is its reporting and analytics feature, it has very customizable and efficient visual reports with real-time updates.

What do you dislike most about this product?

None so far.

What recommendations would you give to someone considering this product?

I would recommend to explore and get a demo first to have a glimpse of features that HubSpot Sales Hub has to offer.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Effective Service
  • Saves Time

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