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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Reliable

Feature Ratings

Average 83

Lead Management

86

Collaboration

86

Sales Management

85

Activity and Workflow Management

84

Account and Contact Management

84

Marketing Management

83

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

79

Quote Contract and Proposal

78

Mobile

76

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

84

Ease of Implementation

83

Ease of IT Administration

83

Availability and Quality of Training

83

Business Value Created

83

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

82

Ease of Customization

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

Oluwasewasimilara O.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Effective and user-friendly, with room to grow.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub distinguishes itself with its user-friendly interface, seamless integration with HubSpot's Marketing and Service Hubs, and its AI-powered tools like Breeze, which assist in prospecting and content creation. It also offers robust automation features, customizable pipelines, and a unified CRM that centralizes customer data. These features make it particularly appealing for small to medium-sized businesses seeking an intuitive, all-in-one sales solution.

What is your favorite aspect of this product?

My favorite part of HubSpot Sales Hub is how easy it is to use. The clean interface and smart automation help sales teams stay organized and close deals faster without feeling overwhelmed.

What do you dislike most about this product?

What I dislike most is that some advanced features are locked behind higher-priced plans, which can be limiting for smaller teams on a budget.

What recommendations would you give to someone considering this product?

If you’re considering HubSpot Sales Hub, start with the free or lower-tier plans to get a feel for the basics. Focus on using its automation and CRM features to streamline your sales process. Just keep in mind that some powerful tools require upgrades, so plan your budget accordingly.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Yushant (Yash) G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Most Efficient and User Friendly CRM. Amazing UI!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Well first thing that you can try it for free before buying the paid version is truly fantastic. Other that that it have a lot of features and the ease to use them and also the integration with other apps like outlook and all is amazing.

What is your favorite aspect of this product?

Best part I like about them is their UX and UI. They are so well organized that I don't have to juggle between multiple tools to track leads, manage pipelines, and automate follow-ups.

What do you dislike most about this product?

that some of the advanced features are only available for higher pricing.

What recommendations would you give to someone considering this product?

If you don't wanna buy it right away you can try their free version and then decide accordingly. It is one of the best CRM in market after salesforce.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

sanchit m.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

CRM, sales, and marketing data into one platform

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Integrated Platform, Automation

What is your favorite aspect of this product?

AI-Powered Features, Pipeline Management.

What do you dislike most about this product?

Limited Customization, Learning Curve

What recommendations would you give to someone considering this product?

Annual contracts may still be required even with a monthly billing cycle

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Altruistic

Most Popular HubSpot Sales Hub Comparisons

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