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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Conversion Analysis

86

Audience Segmentation

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Search Engine Optimization

85

Customer Value Analysis

84

Data Visualization

84

Machine Learning

83

AI Tools

83

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Karthika s.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

features extremly perfect

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Extensive feature set and comprehensive data collection capabilities.

What is your favorite aspect of this product?

Free version with robust features.

What do you dislike most about this product?

Steeper learning curve compared to some simpler analytics tools.

What recommendations would you give to someone considering this product?

Start with the free version and gradually explore its features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jimson R.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

"Efficient tool!"

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics provides rich, granular data on how users interact with websites or digital campaigns.

What is your favorite aspect of this product?

Provides data on every aspect of user behavior, from traffic sources to user flows, helping project managers make data-driven decisions.

What do you dislike most about this product?

Google Analytics can be overwhelming due to its vast array of features and metrics.

What recommendations would you give to someone considering this product?

Build dashboards that display the most relevant project KPIs. This will help you and your team quickly assess the performance of digital project components.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Wasi W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic Data Analytics Tool

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Its integration with the Google Ecosystem like Google Ads, Google Search Console, and Google Tag Manager differentiates it from other similar products.

What is your favorite aspect of this product?

My favorite aspect of Google Analytics is that it provides a comprehensive, unified view of user behavior across multiple platforms.

What do you dislike most about this product?

I don't dislike anything about about this product as I believe it to be an amazing software.

What recommendations would you give to someone considering this product?

I would highly recommend this product to other people who want a good analytics software.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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