Get Instant Access
to This Blueprint

Cio icon

Assert IT's Relevance During Digital Transformations

Don’t become the next VP of electricity.

  • IT leaders are losing out on the digital domain to other organizational leaders, as IT gets pushed into a support function to “keep the lights on.”
  • CIOs are unsure of the role they should play in digital.
  • The digital world is relatively new, meaning there are few tried-and-true methods for IT to contribute to digital strategy.
  • More than half of all organizations have already delivered digital transformation projects.

Our Advice

Critical Insight

  • Although digital transformations may not start with the CIO’s involvement, IT always has an important role to play.
  • It is easy to talk about what digital should look like, but knowing why the business wants to pursue digital initiatives is just as important for success.
  • IT is the avenue for technology to empower the business – do not let another department infringe on your domain.

Impact and Result

  • Use digital as a platform to perform more value-add activities to drive revenue instead of being a cost center or generator of cost savings.
  • Follow Info-Tech’s methodology to identify and execute IT’s role in digital to drive business value.
  • Use Info-Tech’s template to document IT’s involvement in digital, and ensure IT and other relevant stakeholders are present at digital strategy conversations.

Assert IT's Relevance During Digital Transformations Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out how the CIO role is linked to digital transformations, review Info-Tech’s methodology, and understand how we can support you in completing this project.

1. Define digital

Establish what digital means to your organization and IT’s specific role in digital.

2. Analyze gaps

Define the business context for “why digital?” Then analyze the difference between the current state and target state in a capability perspective.

3. Create roadmap

Bridge the gap between the target state and current state with a roadmap of prioritized digital initiatives.

Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.




$ Saved

Days Saved

Integris Credit Union

Guided Implementation




It was good to hear how others in our industry, as well as any industry, are facing similar challenges, and what success metrics look like.

Workshop: Assert IT's Relevance During Digital Transformations

Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Create a Digital Definition

The Purpose

  • Create a common definition of digital so that the organization can work toward common goals.
  • Define IT’s role in digital to find out how IT should contribute to those goals.

Key Benefits Achieved

  • The foundation for IT to deliver business value through digital is set up.




Review digital strategy.


Discuss definition of digital.

  • Definition of digital for your organization

Determine IT’s digital role.

  • IT’s role in digital

Clarify IT’s digital goals.

Module 2: Understand the Current State

The Purpose

  • Gauge where the IT organization currently stands in relation to digital.

Key Benefits Achieved

  • Provides an assessment of the current state in terms of digital capabilities, initiatives, and skills.




Review the results from the business context tool.

  • Documented business context

Identify current state capabilities.

  • Current state IT capabilities

Identify current state initiatives.

  • Current state IT initiatives

Identify current state skills.

Module 3: Define the Target State

The Purpose

  • Define how IT will execute its role in digital to deliver business value.
  • Clearly understand where IT needs to go by defining the target state IT capabilities.

Key Benefits Achieved

  • Identifies and documents, at a high level, IT’s target state in digital.
  • The list of target state capabilities defines in more detail and clarity how the target state will look.




Further review IT’s digital goals.


Identify target state capabilities.

  • Target state IT capabilities

Map current initiative to target state capabilities.

  • Current initiative map

Identify missing digital skills.

Module 4: Bridge the Gap and Build the Roadmap

The Purpose

  • Identify the gaps between the current and target states, and brainstorm initiatives to address the gaps.
  • Build a communication plan to get buy-in from the business.

Key Benefits Achieved

  • Identifies the projects needed to reach the target state.
  • Describes how the projects support IT capabilities, IT goals, and the business context.




Analyze capability gap.

  • Gap analysis

Identify new initiatives.


Create initiative profiles.

  • Initiative profiles

Prioritize initiatives.


Build roadmap.

  • IT’s digital roadmap

Build communication plan.

  • Communication plan
Assert IT's Relevance During Digital Transformations preview picture

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 3-phase advisory process. You'll receive 3 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Define digital
  • Call 1: Define digital for your organization and the role of IT.

Guided Implementation 2: Analyze gaps
  • Call 1: Identify and conduct business context and target state activities for digital.

Guided Implementation 3: Create roadmap
  • Call 1: Document and prioritize roadmap initiatives.


Zev Skolnik

Alex Chen


  • Ken Piddington, Chief Information Officer and Executive Advisor, MRE Consulting
  • Kyle Saverance, Chief Information Officer, Coker College
  • Hesam Masoumi, Digital Strategy Lead, Cancer Care Ontario
  • Alan M. Capper, Partner, Global Head of Operations & Support, Mercer
  • Pradeep Henry, Strategy Translation Consultant
  • Valerie Shannon, Director, Digital Strategy & Innovation, RSA Insurance
Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019