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Zoom Shares Benefit From COVID-19 Outbreak
The increase of confirmed COVID-19 cases outside of China has negatively impacted the US stock market, with the exception of one sector: web conferencing tools.
Indeed, Zoom Video shares climbed inversely to the market’s rapid downward trend. Zoom’s stock rose 3.2% on 24 February and went on to break its all-time high as the week progressed.
Zoom’s solutions have surged in demand due employees’ need to work remotely and avoid contracting COVID-19. US employees in China have especially led this demand.
Source: SoftwareReviews Scorecard for Zoom. Accessed February 26, 2020
The remarkable staying power of capitalism is its ability to adapt to changing global preferences – whether it is from selling the Guy Fawkes masks that made up the 99% Occupy Movement or increasing the value of web conferencing tools from a looming pandemic. On this latter point, Zoom is especially benefitting from this potential global crisis: it offers a great business continuity solution for working remotely and avoiding the worst of the COVID-19 spread.
Web conferencing capabilities have improved dramatically over the past ten years and Zoom has become the “go to” web conferencing best-of-breed software. SoftwareReviews labels Zoom as a market leader, in no small part due to Zoom’s simplicity of use and installation. While Zoom may fall marginally short of the benefits Cisco Webex is now offering through Webex Assistant to Meetings (such as machine learning and sentiment analysis), Info-Tech members looking for a quick-to-install web conferencing tool will not go far wrong with Zoom.
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On September 1, 2020, Info-Tech briefed with Cisco about current and upcoming features of its Unified Webex app for September. Significant changes include the introduction of Cisco Webex Classrooms and the Webex Control Hub, with notable updates also coming to Webex for Education, Webex Meetings, and Webex Teams.
On September 4, 2020, Info-Tech briefed with Zoho about current and upcoming features of Zoho Workplace, a global enterprise collaboration platform. Organizations, especially SMBs, that want to look outside of Microsoft’s and Google’s office productivity suite duopoly should consider shortlisting Zoho Workplace as a viable option.
Enterprise Connect’s virtual conference and expo for 2020 featured a wide variety of sessions on communications and collaboration for the enterprise. In this fourteenth note of fourteen, I report on Recon Research’s latest study on how COVID-19 has cemented web conferencing as the future of the workplace.
Zoho Workplace – a global enterprise collaboration platform – has reported that it is now supporting 15 million users and is experiencing a surge in usage for its business applications. However, compared to Microsoft’s Office 365 and Google’s G Suite, Zoho still has a long way to go in this marketspace.
Google has announced several updates to its G-Suite offering, which aims to heavily integrate and better secure its teamwork applications. The move represents a clear attempt by Google to directly compete with Microsoft’s office productivity suite, with several of the G-Suite updates mirroring the logical architecture of Office 365.
As of July 1, 2020, over 70,000 small business users receiving their Microsoft 365 services from Navisite will now receive them from Intermedia. The move means that Navisite’s users now have access to a range of Intermedia offerings, including Unite, Contact Center, and AnyMeeting.
Zoom recently announced Zoom for Home: an all-in-one hardware and software for home users designed to enable the work-from-home user with a single home appliance for web conferencing, phone calling, and interactive whiteboard collaboration.
Thinking about choosing a new software vendor but don't know where to start? Narrow down your shortlist by focusing on software that has received an Info-Tech Research Group award. New data from SoftwareReviews shows that organizations reported higher satisfaction when they switched to software that had received an Info-Tech award.
University researchers used artificial intelligence in an experiment to determine the extent of privacy risks that come with the use of this web conferencing tool. Publicly available data scraped from social networks was cross-referenced as part of this research.