Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

Web and Video Conferencing - Enterprise (VC) Software

Web and Video Conferencing - Enterprise

What is Web and Video Conferencing - Enterprise Software?

Web and Video Conferencing (VC) software provides an online platform for any type of meeting solutions, and enables live communication synchronously. The best web and video conferencing software allows organizations to communicate effectively through screen-sharing, facilitator functions, and instant messaging. It also includes detailed functionality for business presentation, such as virtual whiteboard, and shared presentation.

Common Features

  • Audio Conferencing VoIP
  • Video Conferencing
  • Audio Controls
  • Screen Share
  • Keyboard Mouse Control
  • Audio Conferencing Call in Bridge
  • Facilitator Functions
  • Virtual Whiteboard
  • Application Share
  • Instant Messaging
  • File Transfer

Top Web and Video Conferencing - Enterprise (VC) Software

2024 Data Quadrant Awards

2023 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

Switch to Emotional Footprint
Products: 9
Next Award: Jun 2025

Top Web and Video Conferencing - Enterprise Software 2024

Filter by
Composite Score
9.0 /10
CX Score
9.2 /10

Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.

Scorecard
Scorecard

Pros

  • Efficient Service
  • Respectful
  • Reliable
  • Enables Productivity
Badge Winner
Badge Winner
Composite Score
9.0 /10
CX Score
9.2 /10

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Scorecard
Scorecard

Pros

  • Efficient Service
  • Respectful
  • Fair
  • Security Protects
Badge Winner
Badge Winner
Composite Score
8.9 /10
CX Score
9.1 /10

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Scorecard
Scorecard

Pros

  • Respectful
  • Acts with Integrity
  • Generous Negotitation
  • Transparent
Zoom Video Communications, Inc.

Zoom

Composite Score
8.9 /10
CX Score
9.0 /10

Zoom provides modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.

Scorecard
Scorecard

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity
Composite Score
8.8 /10
CX Score
9.1 /10

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Scorecard
Scorecard

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy
Cisco Systems

Webex Meetings

Composite Score
8.8 /10
CX Score
9.0 /10

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Scorecard
Scorecard

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Helps Innovate
Badge Winner
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.0 /10

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Scorecard
Scorecard

Pros

  • Respectful
  • Transparent
  • Caring
  • Fair
Composite Score
8.8 /10
CX Score
9.1 /10

Zoho Meeting is a robust web conferencing solution. Hosts product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser.

Scorecard
Scorecard

Pros

  • Trustworthy
  • Effective Service
  • Inspires Innovation
  • Security Protects
Badge Winner
Microsoft Corporation

Microsoft Teams

Composite Score
8.7 /10
CX Score
8.8 /10

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Scorecard
Scorecard

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Trustworthy

Products below are ineligible for awards due to insufficient recent reviews

Cisco Systems

Cisco Jabber

Composite Score
8.7 /10
CX Score
9.0 /10

Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.

Scorecard

Pros

  • Trustworthy
  • Client Friendly Policies
  • Effective Service
  • Respectful
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019