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Web Conferencing

Web Conferencing refers to services that facilitate online, real-time collaboration through a web browser.​

emotional footprint report

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emotional footprint report

Emotional Footprint Report

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Latest Research

31
Mar

Author: Thomas Randall (Info~Tech)

On March 11, 2021, Verizon provided updates to BlueJeans’ product vision and direction for FY2021. BlueJeans experienced dramatic adoption in 2020, particularly for webinars and events, and seeks to offer advanced breakout room features in the future.

26
Feb

Author: Thomas Randall (Info~Tech)

On February 24-25, 2021, Zoho held its annual ZohoDay – a conference aimed at communicating the state of the business and product roadmaps. The event coincided with Zoho’s 25th year as a company, testament to Zoho’s long-term business approach: grow organically, have zero debt, zero external investments, remain cashflow positive, and plow cashflow back into the business and customers.

01
Dec

Author: Thomas Randall (Info~Tech)

On October 29, 2020, Verizon briefed on BlueJeans’ product vision and direction. This note outlines the new and upcoming features that users can expect from BlueJeans for the rest of 2020 and into 2021. However, with the table stakes margin for features rapidly increasing in the web conferencing marketspace, BlueJeans’ new features are less a way to stand out from the crowd and more as a necessity to keep up.

Web Conferencing Products

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LogMeIn

GoToMeeting

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Badge Winner

8.7

Composite Score

9.0

CX Score

+91

Emotional Footprint

86%

Likeliness to Recommend

166

Reviews

Zoom Video Communications, Inc.

Zoom

Zoom provides modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.

Badge Winner

8.6

Composite Score

8.8

CX Score

+89

Emotional Footprint

88%

Likeliness to Recommend

362

Reviews

Cisco Systems

Cisco Webex Meetings

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Badge Winner
Badge Winner

8.6

Composite Score

8.9

CX Score

+91

Emotional Footprint

88%

Likeliness to Recommend

280

Reviews

Zoho

Zoho Meeting

Zoho Meeting is a robust web conferencing solution. Hosts product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser.

Badge Winner

8.6

Composite Score

9.3

CX Score

+98

Emotional Footprint

89%

Likeliness to Recommend

46

Reviews

Google

Google Meet

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Badge Winner
Badge Winner

8.5

Composite Score

9.0

CX Score

+92

Emotional Footprint

87%

Likeliness to Recommend

275

Reviews

Dialpad Inc

UberConference

Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.

8.5

Composite Score

8.7

CX Score

+88

Emotional Footprint

86%

Likeliness to Recommend

50

Reviews

Adobe Systems

Adobe Connect

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

8.3

Composite Score

8.6

CX Score

+88

Emotional Footprint

84%

Likeliness to Recommend

135

Reviews

Blue Jeans Network Inc

BlueJeans Meetings

BlueJeans Meetings transforms your video conferencing experience by integrating the industry’s highest-fidelity audio and video performance with incredible productivity features and a comprehensive security toolkit to provide you with a distinct competitive advantage every time you join a meeting.

8.3

Composite Score

8.9

CX Score

+93

Emotional Footprint

80%

Likeliness to Recommend

64

Reviews

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